Medical Assistant, Certified - Duke Orthopaedics of Raleigh

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Health Integrated Practice

Pursue your passion for caring with Duke Health Integrated Practice, which comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina.

$7,500 Commitment Bonus for qualifying candidates!

JOB LOCATION

Duke Orthopaedics of Raleigh - 3480 Wake Forest Rd, Raleigh, NC

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

JOB SUMMARY

We are seeking a Medical Assistant, Certified to be an integral member of the healthcare team and provide direct and indirect care to patients. 

JOB DUTIES AND RESPONSIBILITIES

• Perform intake with patients to include vital signs, visit information, and other clinical information as indicated.
• Perform telephone message taking with patients, document encounter, follow protocols established by clinic leadership, and inform provider.
• Administer medications to patients as ordered by providers or by established protocols following the six rights of medication administration.
• Participates in performance improvement projects.
• Performs tasks such as set up for clinical procedures, high level disinfection & sterilization or other miscellaneous appropriate tasks within scope of practice.
• Attain prior authorizations for medications and durable medical equipment as indicated.
• Float in clinic to cover patient and provider needs as delegated by nurse manager, health center administrator, charge nurse, or nurse team lead. 
• Learn how to schedule patients for surgery, post the cases, pend orders for COVID testing (required before surgery)
• Schedule return/follow-up appointments as needed 

JOB ELIGIBILITY REQUIREMENTS

• Level I -- Graduation from accredited Medical Assistant program strongly preferred.
• Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.
• High school or GED graduation required.
• Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting.
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
• BLS required.

JOB HOURS:

The schedule for this position is day shifts.

Job Code: 00004261 MEDICAL ASSISTANT, CERTIFIED
Job Level: C2

Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.

Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.

This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.