Clinical Operations Supervisor

Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.

Learn more about us: https://dhip.dukehealth.org/about-us

JOB LOCATION:

Duke GI-Endoscopy at Brier Creek - 10207 Cerny St, Durham NC

JOB SUMMARY:

We are seeking a Clinical Operations Supervisor for our Duke GI – Endoscopy at Brier Creek clinic in Durham, NC.  

JOB DUTIES AND RESPONSIBILITIES:

• Coordinate and supervise the performance of routine and specialized technical procedures in a clinical area
• Develop and implement departmental policy and procedures to solve specific operating problems and improve patient care.
• Plan and schedule work for the group to ensure proper distribution of assignments as well as adequate manning, space and facilities for subsequent performance of duties.
• Compile and prepare reports and analyses setting forth progress, adverse trends, and appropriate recommendations or conclusions.
• Determine fiscal requirement and prepare budgetary recommendations; monitor, verify and reconcile expenditures of budgeted funds.
• Maintain liaison with physicians, research personnel and staff to resolve problems, to offer advice concerning technical procedures, techniques and equipment, and to maintain conformance with specific operational standards.
• Develop and implement quality assurance programs relating to calibration and maintenance of equipment.
• Supervise and coordinate the patient billing activities.
• Direct departmental personnel actions including, but not limited to, hiring, performance appraisals, transfers and vacation schedules.
• Coordinate and participate in training programs in clinical neurophysiology.
• Perform other related duties incidental to the work described herein.

JOB ELIGIBILITY REQUIREMENTS:

• Work requires a bachelor's degree in biology, physiology, psychology or related scientific field
• Four years of clinical technical experience to gain expertise in the principles, theories, procedures and equipment in the Endoscopy field
• High level disinfection experience and supervisory experience prefered 

JOB HOURS:

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.

Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.

This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.