Clinical Operations Supervisor - Endoscopy

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Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina.

JOB LOCATION:

Duke GI-Endoscopy at Brier Creek - 10207 Cerny St, Raleigh NC 27617

JOB SUMMARY:

We are seeking a Clinical Operations Supervisor in our Duke GI-Endoscopy at Brier Creek clinic located in Raleigh, NC to be an integral member of the healthcare team to provide direct and indirect care to patients.

JOB DUTIES AND RESPONSIBILITIES:

• Schedules and supervises the work of assigned staff to ensure smooth workflow in the department. Schedules staff in accordance with department needs. Acts as a knowledge resource to staff in matters of department processes, technical skills, equipment, supplies and/or regulatory requirements.
• Selects, trains and manages the performance of staff. Provides daily direction to staff. Sets goals for individuals and for the team. Acts as a mentor and coach and provides development and growth opportunities for staff.
• Coordinate and maintain departmental workflow in decontamination, the inspection of instruments/trays, cleaning, assembling and packaging of surgical instruments, medical/surgical materials/supplies and equipment.
• Monitors inventory of supplies and equipment. Coordinate procurement and stocking activities. Analyze usage patterns of supplies and recommend optimal par levels. Assists in developing goals, targets and action plans.
•  Facilitates timely ordering of instrumentation and supplies. Identifies opportunities for cost reduction and expense control. Provides management with information for forecasting future instrumentation/equipment needs. Track and document lost or damaged equipment and supplies.
• Identifies opportunities to improve work processes and enable achievement of goals in quality, productivity and customer satisfaction. Provides a forum for staff involvement in problem identification and resolutions. Develops and implements solutions to address opportunities to improve quality, safety, efficiency and productivity.
• Oversight for the cleaning, decontamination, assembly, maintenance and preventative maintenance, and high-level disinfection of all reusable medical instrumentation.
• Participates in the cleaning, decontaminates, assembles, and disinfects scope trays and equipment following established tray lists and manufactures recommendations as needed.

JOB ELIGIBILITY REQUIREMENTS:

• Work requires a bachelor's degree in biology, physiology, psychology or related scientific field
• Work requires four years of clinical technical experience to gain expertise in the principles, theories, procedures and equipment in in the Endoscopy field
• High level disinfection experience and supervisory experience preferred
• A state license and registry may be required based on clinical area

JOB HOURS:

The schedule for this position is day shifts.

Job Code: 00005025 CLINICAL OPERATIONS SUPERVISOR
Job Level: F2

Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.

Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.

This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.