Certified Medical Assistant - Pediatrics

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina.

$7,500 Commitment Bonus & $2,000 Relocation Assistance for qualifying candidates!

JOB LOCATION:

Duke Childrens of Brier Creek - 10211 Alm St, Raleigh, NC

JOB SUMMARY:

The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

JOB DUTIES AND RESPONSIBILITIES:

• The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures. 
• Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/office, removing sutures/ staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record. Other clinical support responsibilities include disposing of contaminated supplies, telephoning prescriptions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed. Performs other clinical functions as delegated and supervised by the physician.
• The CMA greets patients, answers telephones, schedules appointments to include arrive appointments in MaestroCare, checkout patients, and referral scheduling; arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out insurance forms, handles billing, bookkeeping to include receiving copays and collections on account balances; correspondence, and ordering clinical and clerical supplies and forms. Performs other administrative duties as directed.
• May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees.

JOB ELIGIBILITY REQUIREMENTS:

• Graduation from accredited Medical Assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.
• High school or GED graduation required.
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
• BLS required
• Level I -- No experience required.
• Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting.

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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.