Pharmacy Technician I/II

Occ Summary

Pharmacy Tech 1This individual performs, under su pervision, a variety of duties inaccordance to department procedures, wh ich may be related to theprocurement, preparation, distribution and stor age of drugs, as well as,assistingwith clinical pharmacy services accor ding to the Pharmacy'srole in ensuring safe medication use.Pharmacy Tech IIThis individual performs, under supervision, a variety of duties inac cordance to department procedures, which may be related to theprocuremen t, preparation, distribution and storage of drugs, as well as,provision of clinical pharmacy services according to the Pharmacy's rolein ensurin g safe medication use.Individuals eligible for pharmacy technician level II are competent inall tasks associated with pharmacy technician level I and have achievedthe area specific advanced competency requirements. Pharmacy technicianlevel II staff must achieve and maintain certificatio n by the PharmacyTechnician Certification Board (PTCB) or The Exam for t heCertificationof Pharmacy Technicians (ExCPT).

Work Perfor med

Pharmacy Tech 1To accurately and efficiently follow workflow procedures includingprescription processing, medication preparation and distribution topatient.Restock automaticdispensing cabinets and anesthe sia workstations asneededAnswer and screens telephones calls and directs calls to appropriatepersonnel when needed.Handle medications in accorda nce to department, regulatory and legalrequirements (e.g., medication re cords, pulling outdated/unusablemedications).Collaborates with immediate pharmacy team, insurance companies andcustomers alike to resolve issues , ensure accuracy and deliver a timelyresolution of any medication or in surance related concern.Assist with a variety of basic clinical function s in support of theclinical pharmacist (e.g., medication safety and adhe rence initiatives,patient follow up calls).Efficient operation and basic level of technical support for specialtymachinery, equipment, devices o r software necessary in performing jobfunctions (e.g., carousels, autom ated dispensing cabinets, compounders,drug delivery devices, retail phar macy systems).Deliver medications and supplies to patient care and ancil lary areas.Complete and document all assigned safety and quality activit ies incompliance with department procedures.Prepare IV solutions using a septic technique and/or compound non-sterilemedications at select locati ons.Manage individual responsibilities while supporting team members and contributing to broader team goals.Perform other related duties incident al as assigned.Pharmacy Tech IIPerform a variety of clinical functions i n support of the clinicalpharmacist (e.g., patient interviews, medicatio n safety and adherenceinitiatives, patient follow up calls, collection o f clinical data forthe pharmacist).Efficient operation and ability to tr oubleshoot specialty machinery,equipment, devices or software as neces sary in performing jobfunctions (e.g., carousels, automated dispensing c abinets, compounders,drug delivery devices, retail pharmacy systems).Man age individual responsibilities while being able to shift to helpteam me mbers and contribute to broader team goals with minimumsupervision.Assis t with training of new employees and students, educating them injob-spec ific functions.Perform other related duties incidental as assigned.

Knowledge, Skills and Abilities

Considerable knowledge of drug names, medical terminology andpharmaceutical calculations.Proficie nt computer skills.Strong written and verbal communication skills.Requir es critical thinking skills with ability to implement solutions.Excellen t customer service skills including prioritizing the needs ofpatients an d multidisciplinary team members while displaying empathy inall interact ions to ensure complete satisfaction.Strong organizational skills includ ing staying focused on assigned taskand using time and resources effecti vely and efficiently to achieve jobexpectations.Typical physical demands include ability to perform the job whilestanding, reaching, stretching, stooping, and sitting for prolongedtimes; manual dexterity sufficient t o perform computer, dispensingfunctions of the job; ability to lift up t o 20 lbs., while walking,stooping, bending and reaching.

Lev el Characteristics

N/A

Minimum Qualifications

Duke is an Affirmative Action/Equal Opportunity Employer committed toproviding employment opportunity without regard to an individual's age,color, disability, gender, gender expression, gender identit y, geneticinformation, national origin, race, religion, sex, sexual orie ntation,or veteran status.

Duke aspires to create a c ommunity built on collaboration,innovation, creativity, and belonging. O ur collective success depends onthe robust exchange of ideas—an exchange that is best when the richdiversity of our perspectives, backgrounds, a nd experiences flourishes.To achieve this exchange, it is essential thatall members of thecommunity feel secure and welcome, that the contribut ions of allindividuals are respected, and that all voices are heard. All members ofour community have a responsibility to uphold these values.</ p>

Essential Physical Job Functions: Certain jobs at Duke University andDuke University Health System may include essential job f unctions thatrequire specific physical and/or mental abilities. Addition alinformation and provision for requests for reasonable accommodation wi llbe provided by each hiring department.

E ducation

Pharmacy Tech 1High school diploma or equivalent and com pletion of an accreditedpharmacy technician-training program.orAcceptanc e into pharmacy school.orHigh school diploma or equivalent and one year of pharmacy or healthcare related experience.Pharmacy Tech IIHigh school diploma or equivalent and completion of an accreditedpharmacy technicia n-training program.orAcceptance into pharmacy school.orHigh school diplo maor equivalent and one year of pharmacy or healthcare related experien ce.

Experience

Pharmacy Tech 1N/APharmacy Tech IIMini mum of one years related experience.

Degrees, Licensures, Certifi cations

Pharmacy Tech 1Must be registered with the North Carolina Board of Pharmacy within thefirst 180 days.Pharmacy Tech IINorth Caroli na Board of Pharmacy registration is required.Pharmacy Technician certif ication is required from the PharmacyTechnician Certification Board (PTC B)or The Exam for the Certificationof Pharmacy Technicians (ExCPT).

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.