Chief Medical Officer

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina.

Job Description

The CMO is responsible for providing strategic leadership and operational oversight of medical staff services. This role ensures compliance with all applicable national, state, and local laws, as well as regulatory standards including JCAHO, NCQA, and other governing bodies. The position supports the implementation of care management programs, facilitates credentialing processes, and serves as a key liaison between hospital administration, medical staff, and Duke University Health System (DUHS).

Key Responsibilities

• Maintain a comprehensive working knowledge of applicable national, state, and local laws, and ensure compliance with JCAHO, NCQA, and other regulatory requirements affecting medical and allied health staff.
• Perform other related duties as assigned or incidental to the responsibilities described.
• Provide leadership in strategic planning, execution, and implementation of care management programs.
• Oversee and support medical management decisions that align with corporate objectives and maximize patient benefits.
• Monitor and evaluate management practices and productivity indicators, including turnover rates, absenteeism, budget variances, and satisfaction surveys from patients, physicians, and staff.
• Act as the primary liaison between hospital administration, entity medical staff, and DUHS.
• Represent the hospital professionally in the community and through participation in professional organizations.
• Demonstrate effective leadership in delegation, organization, and coordination of intra- and inter-departmental activities.
• Develop and implement policies and procedures that support the provision of medical staff services, including space planning, equipment, personnel, and other resources.
• Assess and communicate recommendations for space utilization and submit accurate and timely reports to relevant departments.
• Serve as liaison with external parties and institutions, including public, governmental, and DUHS entities.
• Oversee and manage all on-site inspections, assist inspectors and surveyors, and provide required follow-up reports.
• Develop and implement effective staff development and retention strategies.
• Ensure medical staff and allied health appointments and privileges comply with credentialing best practices.
• Oversee the preparation of agendas and materials for the Medical Executive Committee (MEC) and other medical staff committees.

Knowledge, Skills and Abilities

• Required excellent analytical skills.
• Excellent written/oral skills
• Possess interpersonal/listening skills to interact effectively with individuals of all backgrounds, experience and educational levels.

Minimum Qualifications

Education

MD with an unrestricted medical license required.

Experience

Minimum of seven or more years of clinical practice, participation in a leadership role in medical staff organization activities, and through management experience within a health care delivery system. Three to five years of management preferred.

Degrees, Licensures, Certifications

Board certification in medical management preferred.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.