Strategic Services Associate

Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.

Learn more about us: https://dhip.dukehealth.org/about-us

JOB LOCATION

Duke Medical Center - Baker House

JOB SUMMARY

We are seeking a highly skilled and experienced Strategic Services Asssociate with a specialized focus on clinical healthcare operations (Departmental DHIP), advanced analytical techniques, and leveraging technology to drive financial insights. The ideal candidate will possess a deep understanding of financial principles combined with advanced proficiency in data analysis, modeling, and technology tools, including in-house payroll systems. This role will play a critical part in providing strategic financial guidance to management and supporting key initiatives within our clinical healthcare entity. 

JOB DUTIES AND RESPONSIBILITIES

• Financial Analysis and Reporting:
  • Conduct in-depth financial analysis tailored to clinical healthcare operations to support strategic decision-making and optimize financial performance for Departmental DHIP needs, including revenue forecasting, expense management, variance analysis, and payroll cost analysis.
  • Prepare comprehensive financial reports and presentations for management, highlighting key insights, trends, and recommendations specific to Departmental DHIP operations.
  •  Prepare consolidated financial statements from multiple departmental missions and entities, including presentation at a Service-Line level.
• Technology Integration:
  • Identify opportunities to leverage technology solutions and automation to enhance payroll processes, improving efficiency, accuracy, and compliance.
  • Stay abreast of emerging technologies and best practices in financial analytics, proactively seeking opportunities for innovation and improvement.
  • Streamline DHIP/SOM financial data for departmental reporting on faculty productivity.
• Data Management and Analysis for Healthcare Finance:
  • Design and implement robust data management processes for financial- and payroll-related data, ensuring accuracy and integrity.
  • Leverage advanced data analytics tools and techniques to extract actionable insights from datasets, supporting informed decision-making by clinical and administrative leadership.
  • Optimize divisional productivity and cFTE reports need for DHIP analysis

• Payroll Systems Management: 

  • Develop and optimize departmental payroll system within a clinical healthcare environment to meet new DHIP compensation structures, ensuring accuracy, efficiency, and compliance with regulatory requirements.

  • Collaborate with HR and IT teams to implement system enhancements, upgrades, and integrations to streamline payroll workflow, including automated faculty pay statements, effort allocations, and annual compensation reports

• Budgeting and Forecasting:

  • Assist in the development and maintenance of Departmental DHIP budgets (including Divisional breakdown and sub-units) and forecasts for faculty payroll and clinical operations, collaborating with management and HR teams to ensure alignment with strategic objectives.

  • Utilize advanced forecasting techniques and modeling tools to provide accurate and insightful financial projections.

• Strategic Planning and Decision Support:

  • Collaborate with cross-functional teams to provide financial guidance and support for strategic initiatives, investments, and business development opportunities.

  • Conduct scenario analysis and sensitivity testing to evaluate the potential impact of payroll-related decisions on financial performance.

• Risk Management and Compliance:

  • Assess financial and payroll-related risks and opportunities, developing strategies to mitigate risks while optimizing financial performance.

  • Ensure compliance with regulatory requirements and internal policies related to financial management, payroll processing, and reporting.

KNOWLEDGE, SKILLS AND ABILITIES

• Advanced proficiency in financial modeling, statistical analysis, and data visualization tools (e.g., Excel, Tableau)
• Excellent analytical, communication, and problem-solving skills, with the ability to translate complex financial data for diverse stakeholders.
• Strong understanding of accounting principles, financial statements, and financial planning concepts, including revenue cycle management, cost accounting, and reimbursement methodologies
• Prior experience in SAP and Axiom software
• Demonstrated ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and deadlines while maintaining a high level of accuracy and attention to detail.

JOB ELIGIBILITY REQUIREMENTS

• Bachelors degree in a business or health-related field is required. MBA preferred.

• Minimum of 5 years work experience, including 3 years of experience with significant responsibility for performance/ process improvement. Experience leading work teams required.

• Experience can be supplemented with Master's degree with a Masters being equivalent to two years of experience.

• Preferred: Proven experience as a financial analyst within the healthcare industry, with a focus on leveraging technology and data analytics to drive financial insights.

• Preferred: Experience with payroll systems administration and optimization, including knowledge of relevant regulations and compliance requirements

• Preferred: relevant professional certification (e.g. CPA)

Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.

Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.

This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.