Staff Specialist

Summary: The Preclinical Staff Specialist will work independently and provide administrative support for the daily operations of the preclinical curriculum. This position partners with faculty, staff, students and external stakeholders to ensure efficient delivery of educational activities.

Work Performed:

1. Coordinate preclinical curriculum support for assigned courses, working closely with the Director of Preclinical Education and faculty course coordinators to:

· Create and manage all LMS (Canvas) course sites and media resources, assessments, remediation assignments, and tools for each assigned course,

· Coordinate communication and scheduling of instructors, guest lecturers, and group facilitators,

· Greet guest instructors, provide access to instructional materials, and process instructor payments,

· Update and track instructional faculty personnel list to support accreditation compliance,

· Set up instructional spaces and materials as needed for educational sessions in the classroom, breakout rooms, and labs,

· Coordinate student group assignments and schedules for lab and/or small group activities,

· Inventory instructional materials, lab supplies and office supplies and submit purchase requests,

· Attend preclinical team meetings to support communication, efficiency and workflows,

· Demonstrate strong customer service skills when engaging with guest instructors, students, and other key stakeholders.

2. Collaborate with the Preclinical Student Development Coordinator and course faculty to maintain the preclinical class calendar and ensure efficient scheduling, minimize conflicts, and support alignment of educational activities.

3. Support administrative and operational needs of the PA program as assigned, including:

· Proctoring exams and support of testing-related student accommodations,

· Providing PA Program committee support as chair, member, or staff liaison, as assigned,

· Providing front desk reception and telephone coverage, as assigned,

· Supporting program initiatives, ceremonies, events, and special projects, including orientation, graduation, White Coat Ceremony, and other program-sponsored activities,

· Other duties as assigned.

Supervision Received:

The Preclinical Student Development Coordinator serves as the primary supervisor for this position, with additional programmatic oversight provided by the Administrative Manager and Program Director. The Preclinical Staff Assistant also works closely with the Director of Preclinical Education, Director of Clinical Medicine, program faculty, and administrative staff to support the successful operation of the program.

Qualifications:

This position requires two to three years of experience working independently in an office or educational setting, or an appropriate combination of work experience and education.

Knowledge, Skills, and Abilities:

· Excellent written and oral communication skills

· Detail-oriented with excellent administrative and organizational skills

· Capable of making decisions and exercising good judgment

· Ability to work independently and collaboratively with various stakeholders

· Self-motivated and anticipates needs based on prior experiences

· Solves problems pro-actively, contributing to team-oriented solutions

· Ability to meet deadlines and prioritize multiple simultaneous activities

· Handles confidential information with discretion

· Ability to be flexible when work assignments change on short notice

· Must be proficient with Microsoft Outlook, Word, Excel, PowerPoint and able to learn new programs quickly

· Experience with additional technologies including: Canvas, Qualtrics, Panopto, Examplify, MS Teams, and SharePoint preferred.

Work Schedule and Location Requirements:

The standard work schedule for this position is Monday through Friday, 8:00 a.m. to 5:00 p.m. Due to the nature of the Duke Physician Assistant Program and academic calendar, occasional work outside of standard business hours, including earlier start times, may be required to support instructional activities, student programming, and other program-related needs. Periodic evening and weekend events may also be required and will generally be scheduled with advance notice.

This position is eligible for a hybrid work arrangement of up to two remote workdays per week, subject to operational needs, program schedules, and approval by leadership. Regular on-site presence is required to support student services, curriculum activities, meetings, and other program operations at the Duke Physician Assistant Program located at 800 S. Duke Street in Durham, North Carolina.