Senior Human Resources Representative

Occupational Summary

Advise and assist management and employees on employee issues and concerns through communicating, interpreting and recommending appropriate use of human resource policies and procedures, and services and programs offered by Duke University.

Work Performed

Advises and assist management and employees to respond to employee issues and concerns by interpreting applicable HR policies and procedures and making responsible recommendations in these areas as necessary and appropriate; initiate recommendations for appropriate measures to address underlying systemic problems or issues represented by the expressed concern, including but not limited to, suggestions on policy clarification or development, appropriate training or other development interventions.

Serve in a specialist,; educate other HR staff about specialty to ensure consistent and equitable application of HR policies and procedures; collect, research and disseminate appropriate internal and external material on HR issues and trends, and provide in-service training support to enhance understanding of this material as needed; identify and recommend new policy or program initiatives in specialty area designed to enhance delivery and quality of service.

Apprise HR Director of organizational issues, problems or trends; prepare reports, analyses and other written communication setting forth progress, adverse trends and appropriate recommendations or conclusions as necessary or requested.

Implement and coordinate HR programs supporting organizational strategic objectives for creating and maintaining a model work place, including but not limited to, promotional career advancement programs, employee participation and input vehicles, and management development and training. Provide staff support on implementing major organization-wide projects, including but not limited to, employee opinion surveys, multi-cultural awareness and sensitivity programs and employee advocacy/conflict resolution procedures. Identify problem employee relations areas that impede organizational progress; recommend appropriate interventions and/or other corrective actions as needed.

Perform other related duties incidental to the work described herein.

MINIMUM QUALIFICATIONS

Work requires organizational, analytical and communication skills acquired through the completion of a bachelor's degree program.

Work requires two years of business, administrative and/or supervisory experience with exposure to supervisory or human resource policies and practices related to employee relations.

A master's degree in a related field may be substituted for 2 years of experience.

Minimum Qualifications

Duke is an Affirmative Action/Equal Opportunity Employer committed toproviding employment opportunity without regard to an indiv idual's age,color, disability, gender, gender expression, gender identit y, geneticinformation, national origin, race, religion, sex, sexual orie ntation,or veteran status.

Duke aspires to create a c ommunity built on collaboration,innovation, creativity, and belonging. O ur collective success depends onthe robust exchange of ideas—an exchange that is best whenthe richdiversity of our perspectives, backgrounds, a nd experiences flourishes.To achieve this exchange, it is essential that all membersof thecommunity feel secure and welcome, that the contribut ions of allindividuals are respected, and that all voices are heard. All members ofour community have a responsibility to uphold these values.

Anticipated Pay Range:

Duke University provides an annual base salary range for this position as USD $ 61,465.00 to USD $105,523.00. Duke University considersfactors such as ( but not limited to) scope and responsibilities of the position; candidate 's work experience, education/training, and keyskills; internal peer equ ity; as well as market and organizationalconsiderations when extending a n offer.

Your total compensation goes beyond the dollars on your paycheck.Duke provides comprehensive and competitive medical and de ntal careprograms, generous retirement benefits, and a wide array of fam ily-friendly and cultural programs to eligible team members. Learn more at:https://hr.duke.edu/benefits/

Essential Physical Job F unctions: Certain jobs at Duke University andDuke University Health Syst em may include essential job functions thatrequire specific physical and /or mental abilities. Additionalinformation and provision for requests f or reasonable accommodation willbe provided by each hiring department.

Education

Work requires a general bu siness or personnel background generallyequivalent to a bachelor's degre e in a related field.

Experience

Work requires three years of business and/or administrativeexperience, with exposure to human resources activities, to acquire knowledge ofhuman resources policies and procedures necessary to manage the personnel activities of a department of division. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.