Senior Communications Specialist

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Senior Communications Specialist

Job Code: 5278

FLSA: E 

Pay Target: F2

Supervisory Responsibility: No 

**Work Schedule is Monday-Friday, from 8:30 AM to 4:30 PM, with occasional nights and weekends required for special events.**

General Description of the Job Class

This position will provide tactical and day-to-day support of internal communications in support of Duke Health Integrated Practice (DHIP) and other Duke Health University System (DUHS) entities as needed.

This position will be responsible for the regular execution of communications plans and tactics to ensure maximum effectiveness focused on entity administrators, faculty, and staff for DHIP. In addition, this position will collaborate with internal communicators across DUHS to align with broad organizational communication strategies and communication workflows as they pertain to entity audiences.

Duties and Responsibilities of this Level

Serve as creator and editor for DHIP communication tools including, but not limited to entity Newsletters, Intranet, Closing the Loop, entity memos, and others.

Use analytics to track results and report them back to entity leaders and appropriate communicator committees.

Contribute content to Duke Health internal communications channels to amplify successes and organizational alignment.

Serve as DHIP photographer, videographer, and content publisher for entity events and activities. 

Design, edit, and publish PowerPoint slides, internal memos, Intranet articles, and news stories using variety of communication platforms including, but not limited to SharePoint Online, Emma, Constant contact, iContact, Microsoft Teams and others.

Participate on committees to enhance communication support for entity missions, activities, and strategic vision.

Collaborate with DUHS Communications to ensure continuity and integration with Duke Health internal communications channels.

Execute communications campaigns that support entity day-to-day operations including print, digital and video within target budget and timelines.

Support face-to-face and virtual meetings for leadership and team members, including town halls, summits, and in-person events.

Ensure consistency and alignment with Duke Health messaging across internal channels and apply brand design standards and positioning to communications material

Represent DHIP voice within broader DUHS communications team to amplify successes and opportunities.

Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds. Demonstrates skill in understanding of cultural differences and a commitment to diversity, equity and inclusion. Second language proficiency preferred, but not required.

**Perform other related duties incidental to the work described herein.**

Preferred Qualifications

Education

Bachelor's degree in communications or a marketing related field is required.

Experience

Four years of related experience in communications, marketing communications or marketing with demonstrated experience in driving the implementation of strategic communications plans and tactics.

Knowledge, Skills, and Abilities

Work experience should include participation in communications plan development and expertise in tactics that range from digital content and collateral material creation and development, to highly-targeted, audience-specific initiatives.

Required Qualifications at this Level

Bachelor's degree in Marketing, Journalism, Business or related field is required.

Experience

Two years of directly related experience is required.

Degrees, Licensure, and/or Certification

N/A

Knowledge, Skills, and Abilities

Strong writing skills, understanding and ability to interface with websites, social media tools and other technologies, understanding of advertising and principles of marketing.

Strong communication skills (written and verbal)

Trend analysis

Customer Service

Distinguishing Characteristics of this Level

N/A

Job Code: 00005278 MARKETING, COMMUNICATIONS & PR SPEC, SR
Job Level: E3

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.