STAFF SPECIALIST
Durham, NC, US, 27710
Overview:
LIVE FOR LIFE® at Duke is a comprehensive employee health improvement initiative that is focused on enhancing the health and productivity of the workforce by providing opportunities that make it easier to practice prevention and to take personal responsibility for their health. Position is onsite with possibility of limited remote work.
Location:
Onsite at Duke Clinics, Durham, NC
Work Schedule:
40 hrs/ 8-5pm M-F
Summary:
- The Staff Specialist is the take-charge, organized professional(s) that supports all LIVE FOR LIFE (LFL) programming and manages day-to-day internal operations. Works together with a team of staff specialists to support a friendly, caring, and welcoming environment to all customers.
Job Responsibilities:
- Manage the front desk of the facility for ~20 hours a week.
- Assist employees with phone, e-mail and in-person inquires.
- Process applications for Duke Fitness Club memberships including enrolling, making changes, processing cancellations, and collecting payments from members.
- Assist with mail operations for all LFL staff.
- Assist employees with incentive purchases from the LFL Store. Inventory all LFL store supplies available for purchase by customers.
- Conduct small, detail oriented projects as assigned by the various LFL managers.
- Complete data entry for various projects including but not limited to: Health Assessment screenings, Duke Fitness Club transactions, Nutrition/Fitness consultations, and budgeting.
- Update internal and external forms for informational use about LFL programming.
- Prepare educational and informational handouts for all LFL programs on an as needed basis.
- Assist LFL staff with other programming needs as assigned.
Education:
Work requires knowledge of basic mathematical, research and communications principles normally acquired through two years of postsecondary education.
Experience:
Work generally requires three years of clerical or research experience to acquire skills in administrative or project research responsibilities as well as accepted office organization, communications and research practices.
A bachelor's degree in a field of study directly related to the specific position may be substituted for the education and two years of the experience requirement.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Skills:
Computer literacy in Windows and Microsoft Office (Outlook, Word, Excel, PowerPoint)
Basic mathematical principles
Strong attention to detail
Strong written & oral communication skills
Strong interpersonal skills
Ability to multi-task
An upbeat and energetic personality
A passion for health and wellness and a desire to help others achieve their goals
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
MBINATION OF RELEVANT EDUCATION AND/OREXPERIENCE
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Nearest Major Market: Durham
Nearest Secondary Market: Raleigh