Share this Job


Requisition Number::  122750
Date:  Jun 1, 2021

Durham, NC, US, 27710

Personnel Area:  MEDICAL CENTER

School of Medicine:


Established in 1930, Duke University School of Medicine is the youngest of the nation’s top medical schools. Ranked tenth among its peers, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where traditional barriers are low, interdisciplinary collaboration is embraced, and great ideas accelerate translation of fundamental scientific discoveries to improve humanhealth locally and around the globe.


Comprised of 2,400 faculty physicians and researchers, the Duke University School of Medicine along with the Duke University School of Nursing and Duke University Health System create Duke Health. Duke Health is a world-class health care network. Founded in 1998 to provide efficient, responsive care, the health system offers a full network of health services and encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Private Diagnostic Clinic, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.


Occupational Summary:                                                   

Provide high level administrative support for Individual Giving to enhance day to day operations by serving as first point of contact for internal and external customers, conducting prospect and donor research, preparing reports, handling information requests, and performing clerical functions such as preparing correspondence and scheduling meetings. In addition, this role will manage and complete special projects as assigned by the individual giving team in support of the philanthropic goals of Duke Health, maintain confidential files and information, and demonstrate sound judgment when dealing with sensitive issues including donor and prospect records.


Work Performed: 

Prepare the individual giving team daily for meetings and tasks; provide necessary agendas and supporting materials for use in meetings; maintain recurring meetings to include notification of all attendees, correspondence and location; process minutes from team and staff meetings. 


Serve as primary point person for travel reservations; arrange travel and meetings/visits with individuals, prospects and donors; make reservations for air, ground, hotel and donor/prospect meals, functions.  Prepare itinerary and distribute as deemed appropriate.  Prepare expense reports and other related procedures.


Serve as chief time management point person for individual giving team members.  Maintain a global view of upcoming meetings, presentations and appointments.  Anticipate and block work time needed for major gifts officers to prepare, manage and delegate projects.  Schedule meetings, arrange appointments, and confirm meetings and appointments.  Prioritize requests for major gift team member’s time.


Generate and analyze reports from donor database.  Assist in preparing research and briefings on prospects and donors for faculty and staff across Duke Health and Duke University.  Compile required current information from sources such as computer generated confidential profiles, DADD, prospect summaries and individual files.


Manage the budget for the Individual Giving Program including monitoring of expenses, work in SAP, and clear all corporate card charges and processing of online expense reports.


Manage departmental and/or divisional direct mail campaigns.  Draft correspondence; work with faculty; prepare materials; process, report and acknowledge gifts. Collaborate with Director, Annual Giving Services as necessary.


Draft appropriate support materials for individual giving follow-up.  Including but not limited to thank you letters, stewardship reports and proposals.  Enter all activity in DADD in a timely fashion.


Act as liaison to internal and external departments, providing support when requested.  Work with Duke Health and University colleagues on special events and collaborative projects, such as Medical Alumni Weekend.


Coordinate medical visits and tours for major gift prospects in conjunction with the Special Patient Constituency Program.


Order supplies and materials as needed.


Other related duties as assigned. 


The above statements describe the general nature and level of work being performed by individuals assigned to this classification.  This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.


Duke Health Development & Alumni Affairs is building a flexible and hybrid workplace . All team members must have access to and maintain a secure home office environment with high-speed internet service and work collaboratively with others using a variety of technologies and tools. Depending on the type of position and work performed, or as deemed by manager, positions may be required to work in an office located in Durham, NC or a surrounding local area.


Minimum Qualifications




Work requires a broad knowledge of clerical and accounting principles and practices normally acquired through two years of post-secondary education in secretarial science or a related business field.




Work generally requires four years of related secretarial/clerical experience to acquire skills necessary to administer complex office functions related to office management, communications, and budgetary/accounting activities.  OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE


Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Nearest Major Market: Durham
Nearest Secondary Market: Raleigh