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SPECIALIST, EDUCATIONAL TECHNOLOGY

Req ID:  5301
Date:  Aug 20, 2019
Location: 

Durham, NC, US, 27710

Personnel Area:  UNIVERSITY

Duke University:

 

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

 

General Summary

The Duke University Talent Identification Program (Duke TIP) is a nonprofit organization dedicated to serving academically gifted and talented youth in grades four through twelve.  Each year, Duke TIP enrolls nearly one hundred thousand new students in its talent searches through above-level testing, recognizes them for their achievements and provides them with a variety of enrichment benefits. TIP offers accelerated face-to-face and online educational programs to more than eight thousand students each year.  Our organization is driven and guided by five core values: Integrity, Continuous Improvement, Community, Access & Inclusion and Understanding.  Our team members are passionate about the work they do and are always encouraged to express their ideas. We are invested in our staff by providing professional development tools and coaching.

 

Occupational Summary

The Instructional Technologist supports the integration of educational technology and instructional design to ensure the quality of the student, family, and staff experiences. The Instructional Technologist brings a combination of intellectual curiosity and engagement, passion for the teaching and learning enterprise, enjoyment in supporting staff, knowledge of key pedagogical technologies and techniques, and an interest in academic innovation to work within a collaborative, team-based environment and to propose, plan, carry out, and assess innovative educational technology projects across the organization.
 

Work Performed:

 

Educational Technology Consulting and Implementation (40%)

  • Provides expert pedagogical and educational technology consulting and advice, training, and implementation strategies to help course developers, instructors, and program administrators find innovative and effective ways to achieve their teaching goals, for site-based and online course initiatives.
  • Collaborates with other divisions to identify and evaluate potential tools, platforms, and resources to meet the pedagogical needs and strategic goals for educational programs and initiatives.
  • Collaborates with online and site-based staff in the design of digital learning experiences and the facilitation of technology tools and platforms.
  • Investigates learning technologies and stays current with learning technology trends. Reviews professional literature; networks with instructional technology professionals at Duke University and elsewhere; and participates in activities to stay informed about technology trends.

 

Design and Facilitation of Innovative Learning Experiences (30%)

  • Designs and facilitates online and face-to-face learning experiences and training for educators and administrators in best practices for technology integration, as well as the use of Google, Canvas, web conferencing tools, and other technologies, such as web tools.
  • Designs online and face-to-face learning experiences for students and families that demonstrate best practices in technology integration and instructional design to prioritize student engagement, interactivity, experiential learning, and digital skill development.
  • Designs and facilitates training experiences for Duke TIP main office staff around the implementation and effective use of Duke TIP technology platforms.
  • Contributes to the development of new programs and learning opportunities, particularly in the areas of effective tool integration, support strategies, and user experience.
  • Utilizes best practices in instructional design, experiential learning, and interactive engagements.

 

Platform and Policy Administration (20%)

  • Acts as primary platform administrator to provide strategic, functional, and integration leadership for technologies that support the teaching and learning needs of Duke TIP, including Canvas, G Suite for Education, Blackboard Collaborate, web tools, and other emerging technologies.
  • Manages relationships and actions with 3rd party vendors as needed to address issues including product development, support, and licensing of products. Collaborates with IS/IT, Duke OIT, and other entities to ensure learning technologies align to Duke student data privacy and security and accessibility policies.
  • Develops and maintains policies around the use of learning technology platforms, including Canvas and G Suite for education. Develops and maintains policies for all users around appropriate behaviors in digital spaces, including seasonal staff policies and digital citizenship agreements. Develops and maintains policies around the use and configuration of TIP-provided student devices.
  • Creates and shares detailed documentation and directions for technology integration, implementation, and support, including quick-start guides, flowcharts, and technical directions.
  • Creates and shares tutorial videos and other training elements for main office staff, seasonal staff, students, families, and other stakeholders.

 

Technical Support (10%)

  • Provides technical support for staff, students, and families in the use of Duke TIP’s learning technology platforms, including Canvas, G Suite for Education, Blackboard Collaborate, ThingLink and other tools.
  • Communicates with third-party vendors and support teams as needed to resolve issues and learn about new features.
  • Manages staff and student accounts for learning platforms and tools

 

Other Duties as Assigned

  • Performs other duties as assigned or appropriate in support of Information Systems and Instructional Technology activities and programs.

 

Educational and Experience Required:

Work requires knowledge of computer-assisted instructional programs and materials normally acquired through a Bachelor’s degree in educational media, instructional design or a related field. Work generally requires three years of experience in instructional design, instructional technology, multimedia technologies or a related area to acquire the ability to design and implement technology oriented educational programs or computer-assisted instructional programs. A Master’s degree in educational media, instructional design or a related field may be substituted for experience on a 1:1 basis. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

 

 

Minimum Qualifications

 

 

Education

Work requires knowledge of computer-assisted instructional programs and materials normally acquired through a bachelors degree in educational media, instructional design or a related field.

 

Experience

 

Work generally requires three years experience in instructional OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE design, instructional technology, multimedia technologies or a related area to acquire the ability to design and implement technology oriented educational programs or computer-assisted instructional programs. A masters degree in educational media, instructional design or a related field may be substituted for experience on a 1:1 basis.

 

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

 

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

 

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

 


Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

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