SENIOR SUPERVISOR, HOUSEKEEPING

Work Arrangement:

Requisition Number: 267520

Regular or Temporary: Regular

Location:

Durham, NC, US, 27710

Personnel Area: CENTRAL ADMIN MANAGEMENT CTR

Date: Mar 30, 2026

Be You. Be Bold. Choose Duke.

Be You.

At Duke University, we value the people who keep our campus welcoming, safe, and thriving. As a SENIOR SUPERVISOR, HOUSEKEEPING, you’ll play a key leadership role by guiding teams that care for our academic, residential, and administrative spaces. Your experience, judgment, and commitment to excellence help create an environment where students, faculty, staff, and visitors feel supported every day.

Qualifications

Education

Work requires the ability to provide instructions and maintain records generally acquired through a partial high school education.

Experience

Work requires four years of cleaning or related experience necessary to obtain knowledge of scope of housekeeping unit operations, or four years of supervisory experience to become familiar with accepted supervisory and personnel practices and standards. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Be Bold.

You’ll lead with confidence, fairness, and accountability—balancing operational excellence with people‑first supervision. This role gives you the opportunity to shape daily operations, mentor staff, and continuously improve service delivery across assigned facilities.

What You’ll Do:

Establish and maintain housekeeping schedules and assign employees to areas for various housekeeping duties; conduct comprehensive inspections to check the completion of work assignments.
Ensure that assignments are appropriately staffed and that employees have adequate supplies and equipment for completion of assignments.
Discuss general housekeeping procedures with personnel of the assigned area; recommend and implement changes in procedures.
Maintain records and submit reports concerning personnel, equipment, supplies, expense, and general housekeeping activities.
Take necessary action to correct any mechanical, structural, or electrical condition in need of repair or replacement.
Perform various personnel functions including, but not limited to, hiring, performance appraisals, promotions, transfers and vacation schedules; conduct first step grievance hearings. Monitor and ensure the training of new personnel.
Perform other related duties incidental to the work described herein. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Choose Duke.

At Duke, you’ll find more than a job—you’ll find a community. We offer a collaborative work environment, opportunities for growth, and the chance to make a visible impact on one of the nation’s leading universities. Your leadership helps ensure Duke remains a place of excellence, pride, and care.

Ready to Make a Difference?

Apply now and help us create spaces that support learning, discovery, and community—every single day.

Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $20.60 to USD $32.96. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/

Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: DAAS@duke.edu; phone: 919-668-1267).