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Duke University and Duke University Health System require all students, faculty and staff to receive the COVID-19 and influenza vaccines.  After you have officially accepted a position at Duke, you may request a religious or medical accommodation.


Requisition Number::  161548
Date:  Nov 11, 2021

Durham, NC, US, 27710

Personnel Area:  UNIVERSITY

Duke University:


Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.


Scope of responsibilities

Provides leadership for the development, implementation, and assessment of international programs and services in support of the strategic plan for Student Affairs and global mission of the University.  Oversees operations of the International House, serves as a liaison to Visa Services and Duke Kunshan University, and supports undocumented students. Serves as a lead representative for the Division of Student Affairs and Campus Life in University-wide efforts to provide innovative support and outreach for international and undocumented students and to consider international matters as they impact all Duke undergraduate and graduate/professional students.



  1. Provide leadership for the development, implementation and assessment of activities, programs, trainings, and support services that significantly enhance the undergraduate and graduate/professional international student experiences with regard to diverse cultures, identities and perspectives for students and community members.  Establish overall direction and plans for social, cultural, educational and leadership programs in the International House as well as advising for Durham-based supports for Duke Kunshan University students.  




  1. Represents Student Affairs and student-facing interests in collaborative partnerships with deans, directors, department heads, faculty, administrators, and staff, including through service on campus-wide committees and global initiatives such as Duke Kunshan University Program Office, Global Education, Global Travel Advisory Committee, Alumni Affairs, University Development, and Council on Civic Engagement.




  1. Serve as a liasion to Duke’s Visa Services to ensure a consistent student experience and comprehensive communication and support about changes in legislation, travel advisories, and shifts in visa requirements.




  1. Serve as a member of the Campus Life Leadership team.  Support Campus Life directors and others in the development of cross-department projects, programs, and services that support the Division’s vision and mission.




  1. Provide individual or group counseling related to personal, academic, and social issues related to international and undocumented students.





  1. Stay current with trends, developments and best practices in social justice education, intercultural training, international education, and research.  Monitor advances in the field to integrate information, knowledge, and technology tools into department practices and procedures.  Represent the University and Student Affairs at professional meetings and conferences.




  1. Perform other related duties as assigned.





Desired Qualifications

  • Master’s degree in Student Personnel, Higher Education Administration, Counseling, or other relevant discipline or equivalent professional experience. 
  • Minimum eight years of progressively responsible experience in international education and global campuses
  • Significant experience in supervision and performance management of staff teams as well as program development and budget administration in higher education or non-profit organization
  • Knowledge of and experience working effectively with diverse constituencies
  • Experience in student advising and navigating legal and policy issues impacting international and undocumented students
  • Experience working with highly selective and culturally diverse student populations as well as relationship management success with faculty and other key stakeholders
  • Ability to navigate multiple competing priorities and ensure that complex projects and tasks are executed to completion
  • Excellent written, verbal and interpersonal communication skills, with a proven ability to lead in a team environment and apprise leadership and key stakeholders of timely and relevant decision points and information
  • Demonstrated success to develop, implement and assess innovative programs and services


Additional Job-Specific Skills and Competencies

  • Skills in strategic planning, evaluation and assessment, technology, marketing and process improvement
  • Knowledge and understanding of technology tools
  • Evidence of ability to incorporate student learning and development philosophy into services and programs
  • Strong commitment to student needs and concerns
  • Proven leadership, organizational, communication, and relationship management skills
  • Demonstrated competency in recruitment, development, and retention of well qualified and diverse staff




Minimum Qualifications




Master's degree in Student Personnel, Higher Education Administration, Counseling, or other relevant discipline or equivalent professional experience.




Minimum eight years of progressively responsible experience in international education and global campuses.


Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Nearest Major Market: Durham
Nearest Secondary Market: Raleigh