SALES CLERK

Job Summary

Provide outstanding customer service while coordinating and participating in merchandise selling; open and close store; maintain and secure cash deposits; assist in product receiving, restocking, display, and price marking. Responsibilities

Operate point-of-sale cash register as needed, processing cash and non-cash transactions. Monitor lines and take appropriate action to reduce them quickly. Ensure the store is adequately stocked with merchandise, wellmaintained and clean, and all shelves and coolers are neat and orderly.

Assist customers in selecting products and recommending additional purchases; answer customer calls and inquiries and resolve customer complaints; ensure appropriate loss prevention policies are adhered to.

Answer customer calls and inquiries and resolve customer complaints; ensure appropriate loss prevention policies are adhered to. Make work assignments in accordance with predetermined schedules; review the work of employees in lower classifications; assist in training new personnel.

Perform inventories as scheduled; take counts of sale, reduced, damaged and discounted merchandise; note markdown of merchandise and dispose of merchandise according to procedures.

Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Required Qualifications at this Level Education/Training:

Requires a high school diploma. Some college preferred.

Experience:

Work generally requires 6 months of customer service or retail store experience. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Skills:

• Excellent communication and customer service skills.

• Demonstrated ability to prioritize and manage multiple tasks with close attention to detail and accuracy.

• Ability to work both independently and as part of a diverse and closeworking team in a fast-paced setting.

• Quick learner with demonstrated problem-solving skills.

• Ability to learn and apply new technologies as needed.

• Heavy lifting is required.

Interested candidates should visit the Duke University website (http://www.hr.duke.edu/) and apply for position.

Contact: Brandon Jaynes, Assoc. General Manager, Retail Operations; j.jaynes@duke.edu

Minimum Requirements

Education

N/A

Experience

Work generally requires 6 months of customer service or retail store OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE experience.

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.