Research Analyst II , Sanford School of Public Policy

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Research Analyst II

Center for Child and Family Policy

Sanford School of Public Policy

Duke University

Occupational Summary

During some of the most critical years of child development, prenatally through age three, families spend significant time and resources navigating a fragmented system of care. Some families are able to get needed resources for their children, while others do not do so for a variety of reasons.

The Get Ready Guilford Initiative (GRGI) charts a new vision that will offer all families universal screening to connect them to the right resources at the right time. The goal of the initiative is for families of infants, toddlers and preschoolers to get what resources and services they need and when they need it, so every child enters school ready to succeed. GRGI is implementing prenatal and postnatal universal navigation visits with volunteering pregnant women to learn about the process, the screening tools, and integration with pregnancy care managers (OBCM). GRGI has worked with local and state partners at the Guilford County Department of Public Health (DPH), Community Care of North Carolina (CCNC), Partnership for Community Care (P4CC), Care Coordinator for Children (CC4C), Guilford Family Connects, Nurse-Family Partnership, HealthySteps, and other local providers to develop a plan to pilot a universal approach to prenatal and postnatal screening.

In Durham, in collaboration with our colleagues in Guilford County, our team at the Center for Child and Family Policy (CCFP) and Duke Children’s Primary Care (DCPC) is overseeing a randomized control trial to assess the impact of prenatal and postnatal navigation. This work includes building an understanding of the existing programs and services in the prenatal and postnatal space; implementing and evaluating universal approach, screening for individual needs of families, and referral to community resources; identifying questions or challenges to implementing this process and solutions to these challenges; and developing documentation for consent, data sharing, and follow-up contacts.

Working with the project team at CCFP and DCPC, the Community Navigator will implement and test aspects of a universal screening approach prenatally and postnatally at 12-, 24-, and 36-months.

Work Performed

Essential Job Functions:

In coordination with both teams described above, the Community Navigator Supervisor will:

75% time community navigator:

• Coordinate and participate in a variety of duties to assist investigators in the implementation of a research study with families and children
• Participate in scheduling navigation visits via email, phone, as well as letter and/or in-person scheduling when required.
• Organizing and conducting virtual and in-clinic family navigation visits,
  • Duties will include scheduling visits, obtaining consent to participate, conducting navigation visits per manual protocol, administering standardized assessments, recording interview responses when required, and follow-up with families after they have received referrals to community agencies to ensure connection to resources and get feedback about the process.
  • Work with families in a respectful, family-centered manner, to support successful connections to community resources.

• Enter data gathered from identified screening tools in a specified database following Duke University Hospital System’s data privacy protocol ensuring that only clients who have provided informed consent are entered into the database.
• Monitor, track and update information related to screening rates, participant screening demographics, number of families who are successfully screened, type and frequency of community referrals, number of families who are connected to each community service, timeliness of the process, and other items identified during the course of the pilot process.
• Work with the research team to develop measures related to acceptability of the process to families, providers, clinical and administrative personnel, and community programs.
• Maintain external liaison with community and professional referral sources to meet families’ needs.
• Develop regular reports for program leaders describing progress on key program aspects and identifying challenges or programmatic needs.

• Prepare and maintain files of research materials.

• Prepare and type related correspondence, operate office machines as required.
• Attend and contribute to project meetings and other meetings held with both the Durham and the Guilford teams.
• Assist in the compilation and distribution of reports related to research findings.
• If fluent in Spanish, navigator may be called upon for occasional translation of study related materials.

25% time Community Navigator Supervision:

• Provide direct supervision for community navigator team
• Engage directly with project leadership regarding project deliverables, continuous quality improvement efforts, etc.

Perform other related duties incidental to the work described herein.

EDUCATION/TRAINING

Work requires a Bachelor's degree in a field related to the specific position. A Master's degree is strongly preferred.

EXPERIENCE

Work requires four years of experience in research/data analysis or related position OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

In addition the successful candidate will possess the following qualities/attributes:

• Requires five years of progressive experience in human services in the public sector, skill in interacting with human service providers and agency leaders, and an understanding of the role of evaluation in social services.
• Requires experience in project or administrative supervision.
• Preference for prior experience working on research studies and/or randomized controlled trials.
• The successful candidate will possess leadership skills, a willingness to take initiative, to be proactive, and to work independently as well as in teams.
• Bilingual in English and Spanish preferred.
• Relevant experience needed to respond to acute and chronic concerns and needs of families being interviewed.
• Ability to communicate clearly and professionally with a range of community stakeholders.

• Local travel required.
• Must be available to work some nights and weekends.
• Proven ability to engage and build relationships with parents and children.
• Must be willing to collaborate with other staff members and be readily accessible to communicate with other team members both during and outside of regular work hours.
• Must demonstrate strong organizational skills.

Created Date

Anticipated Pay Range:

Duke University provides an annual base salary range for this position as USD $ 58,656.00 to USD $94,617.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at:https://hr.duke.edu/benefits/

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/ or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.