RN Care Coordinator-Pediatrics

Work Arrangement:

Requisition Number: 270718

Regular or Temporary: Regular

Location:

Durham, NC, US, 27703

Personnel Area: DUKE HEALTH INTEGRATED PRACTIC

Date: May 28, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice

https://careers.dukehealth.org/us/en/dhip

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

RN Care Coordinator- Duke Children's at Creekstone

Location:

4709 Creekstone Dr, Durham, NC 27703

Job Summary:

We are seeking an RN Care Coordinator in our Duke Children’s Specialty Creekstone clinic located in Durham, NC to be an integral member of the healthcare team and provide direct and indirect care to patients.

Job Duties and Responsibilities:

Collaborates with providers, case managers, registered and other members of the health care to assess patient needs, develop a plan of care and optimize healthcare outcomes.
Provides triage support the patient populations across multiple clinical areas. Monitors patient outcomes and documents patient response to care. Ensures providers are informed on outcomes.
Serves as the point of contact for their patient population, or the care team to manage complex health needs.
Provide patient consultations and information on recommended treatments.
Coordinates prescription refill management, including creation and submission of prior authorization forms.
Completes clinical paperwork including lab, school, and leave forms, medical releases, emergency, and travel letters, durable medical equipment, etc.
Assist in coordinating complex patient visits. Supports patients through pre-visit clinical assessments, to include collection of appropriate history.
Participate in Quality Assurance/Performance Improvement (QAPI) activities as requested.

Job Eligibility Requirements:

BSN Required
Pediatrics Experience required
3 years of nursing experience required
Current or compact RN licensure in the state of North Carolina required.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.