RECREATION AIDE

Join the Duke Recreation & Physical Education Team!

Duke Recreation & Physical Education is hiring Guest Services Attendants and Facility Monitors to join our team at Wilson Recreation Center starting Fall 2025. We are looking for enthusiastic and reliable team members who can commit to working 12 to 19.9 hours per week.

Our Commitment to Equity

Duke Recreation & Physical Education reaffirms its commitment to fighting racism and promoting diversity, equity, and inclusion. Our mission is to foster transformative conversations and actions that promote anti-racism through intentional programming, assessment, and accountability.

Learn more about our programs and team at: recreation.duke.edu

Minimum Qualifications

• High school diploma or GED equivalent

• Basic computer skills

• At least 1 year of experience in customer service or public-facing roles

• Current First Aid/CPR/AED certification or willingness to obtain within 60 days

• Ability to attend mandatory training sessions (typically 2 per semester)

• Comfort interacting with diverse populations

• Independent judgment and strong problem-solving skills

• Flexible schedule availability, including early mornings, evenings, weekends, and holidays

Job Responsibilities

Guest Services Attendant

• Greet members and guests at facility entrances and exits

• Verify Duke IDs and guest passes for facility access

• Monitor facility entry and exit traffic

• Answer questions or refer users to appropriate staff

• Register guests and collect electronic waivers

• Maintain the Lost & Found in an organized manner

• Confirm and review daily facility reservations

• Manage equipment loans and returns

• Promote a welcoming, clean, and safe environment

• Support anti-racism and inclusion goals of Duke and the department

• Uphold Duke policies on anti-racism and discrimination

• Perform other duties as assigned

Facility Monitor

• Assist front desk and weight room staff as needed

• Patrol facility to check doors, alarms, locker rooms, and bathrooms

• Monitor cleanliness of cardio areas and equipment

• Ensure members comply with wristband and locker use policies

• Enforce facility policies and procedures

• Support front desk during high-traffic times

• Execute opening and closing procedures

• Respond to emergencies (e.g., accidents, weather)

• Set up activity areas for internal and external events

• Provide excellent customer service

• Collaborate with other team members to meet department goals

• Promote a safe and inclusive space for all

All new hires will be trained in both Guest Services Attendant and Facility Monitor duties.

Compensation

• Hourly Rate: $18.00 – $22.42 (based on experience and qualifications)

Your total compensation includes more than just your paycheck. Duke offers competitive medical and dental care plans, generous retirement benefits, and a wide range of family-friendly and cultural programs. Learn more at: hr.duke.edu/benefits

Education

Work requires the ability to provide recreational assistance generally equivalent to a partial high school education.

Experience

None required.OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.