Psychiatry - Program Coordinator, Sr - Child Division - NC-PAL

Work Arrangement: 
Requisition Number:  258114
Regular or Temporary:  Regular
Location: 

Durham, NC, US, 27710

Personnel Area:  MEDICAL CENTER
Date:  Jun 2, 2025

School of Medicine

Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.

Summary

The Senior Program Coordinator will support implementation of the North Carolina - Psychiatry Access Line (NC-PAL) programs by planning, coordinating and administering program activities. The Senior Program Coordinator will work under guidance from the NC-PAL Administrative Lead(s) and Directors to align with overall vision and goals for the program and collaborate with Program Coordinator team members to support consistency in program implementation. 

Duties will vary based on area of expertise, but will be based upon the following position outline and include other duties as assigned:

Responsibility

Description

Est. Effort

Program Administration and Communications

 

  • Support development and utilization of program management tools.
  • Coordinate staff, committee, department, and other administrative meetings
  • Budget for and coordinate public events and other related programs, including:
  • Statewide stakeholder meetings
  • Local, state and national opportunities to promote program awareness, sustainability and expansion
  • Develop and draft materials to communicate program goals and achievements to stakeholders and funders
  • Maintain liaison with programs, offices and departments at Duke to coordinate program activities
  • Coordinate public relations activities (ex. newsletters, website design, promotional materials, presentations, publications, press releases, ads and fliers)
  • Develop plans and schedules for release of publicity materials
  • Prepare financial and budgetary documentation (ex. timecards, procurement, charges, etc.)
  • Draft written reports for funders

 

35%

Program Development

  • Develop and coordinate new ideas and concepts for program themes, materials and resources to supplement, expand or replace existing program components.
  • Provide program coordination leadership for specified activities to achieve program goals (ex. Family Partner intervention)
  • Develop and implement procedures, processes, services and systems
  • Train team in proper methods and procedures and ensure correctness of work
  • Disseminate and encourage staff education opportunities
  • Work with NC-PAL Administrative Leads and Directors to discuss and implement distribution of work amongst team members and workstreams

30%

Program Monitoring and Evaluation

 

  • Pull and clean routine data collected from NC-PAL programs
  • Coordinate with the Administrative Lead(s), Directors, and Data & Reporting Team to:
  • Monitor and evaluate program effectiveness using qualitative and quantitative research techniques
  • Investigate trends, and recommend and implement modifications to improve program effectiveness and reach
  • Prepare data summaries
  • Prepare and present program data for dissemination via academic papers, posters, conferences; participate in data analysis and writing

 

30%

Professional development

  • Participate in continuous quality improvement efforts and other professional development efforts identified in conjunction with supervisor(s).

5%

 

Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Required Qualifications at this Level

Education/Training

Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program.

Experience

Work requires three years of experience in program administration or involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events.

OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Skills

Ability to provide guidance and direction to subordinates, including setting standards and monitoring performance.

Skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions to problems.

 

 

Skills evaluating program performance, summarizing findings, communicating results, and forming an action plan.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources.

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

 

 

 


Minimum Qualifications

  • Education:
    A bachelor’s degree is required. This position requires strong analytical, communication, and organizational skills typically acquired through completion of a bachelor's degree program.

  • Experience:
    A minimum of three years of experience in program administration or in academic, instructional, or counseling activities is required to develop the skills necessary to plan, coordinate, and implement a variety of program activities and events.
    An equivalent combination of relevant education and/or experience may be considered.


Equal Opportunity Statement

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunities without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

We strive to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that thrives when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this, it is essential that all members of our community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. Every member of our community has a responsibility to uphold these values.


Anticipated Pay Range

Duke University provides an annual base salary range for this position of USD $48,000.00 to USD $76,400.00. Salary offers are based on factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s experience, education/training, key skills, internal equity, and market and organizational considerations.


Total Compensation and Benefits

Your total compensation goes beyond your paycheck. Duke offers comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs for eligible team members.
Learn more at: https://hr.duke.edu/benefits/


Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provisions for requesting reasonable accommodations will be provided by each hiring department.

 

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

 

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

 

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

 


Nearest Major Market: Durham
Nearest Secondary Market: Raleigh