Program Manager - Oncology Services

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

General Description of the Job Class

Provide administrative direction to the Oncology Service Line to include managing and coordinating strategic initiatives related to access and growth, finance, quality and safety and workforce development. Facilitate improvement in clinical quality, patient experience, and operations.

Duties and Responsibilities of this Level

• Oversee oncology program operations and develop policies, planning and priorities.
• Plan and communicate activities aimed at improving the hospital, the Oncology Service Line and departmental performance in operations and growth.
• Serve as a resource for Oncology and leadership for priority initiatives.
• Utilize various performance improvement tools and incorporate findings and action plans into master oncology plans.
• Serve as project manager for interdisciplinary teams.
• Partner with leadership team to develop metrics to ensure compliance with policies and procedures.
• Evaluate effectiveness of improvement strategy initiatives through sustained monitoring of performance.
• Develop reports to present data, action plans, and outcomes pertaining to oncology initiatives.
• Facilitate projects and training to support teams, maintaining a collaborative partnership and integrating evidence-based practice.

Required Qualifications at this Level

Education:

Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program.

Experience:

Work requires the ability to plan and administer programs and direct program activities within a specific functional area, generally acquired through four years of related experience.

OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Degrees, Licensure, and/or Certification:

N/A

Knowledge, Skills, and Abilities:

SUPERVISION BUDGET PROJECTIONS ANALYZE TRENDS CUSTOMER SERVICE

Distinguishing Characteristics of this Level

N/A

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.