Program Coordinator - QGenda Expansion

Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.

Learn more about us: https://dhip.dukehealth.org/about-us

JOB LOCATION

DHIP Administrative Offices RTP - 4825 Creekstone Dr

JOB SUMMARY

We are seeking a Program Coordinator with a specialized focus on project management, product implementation, and training and communication coordination across Clinical Departments. This role will play a critical part in capacity management and provider scheduling efforts across service lines.

JOB DUTIES AND RESPONSIBILITIES

• Coordinate internal resources for the execution of strategic product implementations. 
• Plan and coordinate all aspects of the product implementation to ensure all projects are completed on time.
• Develop and communicate project scopes and objectives with Clinical Department/Service Line leadership.
• Coordinate training programs between the vendor and Clinical Departments/Service Lines.
• Create and manage a detailed project plan to track progress of implementation.
• Partner with the Strategic Services Associate and Director to evaluate effectiveness of product implementation and ongoing efforts to improve utilization across the practice.    

JOB ELIGIBILITY REQUIREMENTS

• Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program.

• Work requires three years of experience in program administration or involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events.

• OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.

Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.

This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.