Program Coordinator

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Be You.

At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the Program Coordinator, you’ll be a vital part of a collaborative, interdisciplinary team that supports students from diverse backgrounds as they pursue careers in data science and statistical science.

Be Bold.

In this role, you will coordinate and administer a broad portfolio of academic, operational, and programmatic activities supporting the Department of Statistical Science. You will plan major departmental events, manage course scheduling and academic support functions, lead communications and website updates, and collaborate with faculty, students, and staff to ensure programs run smoothly. Your work will have a meaningful impact on the student experience and the department’s academic mission.

What You’ll Do

Program Administration & Coordination

• Plan and manage departmental programs including undergraduate and graduate initiatives, seminars, and major events.
• Oversee logistics for Blue Devil Days, Majors Fairs, Halfway There, DataFest, graduation ceremonies, and receptions.
• Collaborate with the DUS, Undergraduate Coordinator, and program directors to execute event plans, venue arrangements, catering, supplies, and communications.
• Maintain calendars, workflows, and communications to support seamless coordination.
• Represent the department in meetings with Trinity College, University partners, and vendors.
• Assess program performance and recommend improvements.

Course Scheduling & Academic Support

• Partner with program directors to prepare and maintain course schedules and ensure accuracy and alignment across offerings.
• Enter and update courses in CourseLeaf; assist with course record creation and modification.
• Coordinate with the Registrar on reserved seating, sectioning, labs, and discussions.
• Support instructors with classroom technology, room requests, and logistical needs.
• Maintain bulletin updates; manage independent study and special topics course entries.
• Issue permission numbers and track enrollments.

Website & Communications

• Manage departmental website content and digital communications to ensure accuracy and visibility.
• Collaborate with Trinity Communications to promote departmental news and events.
• Maintain faculty and staff profiles in Scholars@Duke; manage departmental web inbox.
• Administer mailing lists in SYMPA; coordinate alumni communications.
• Develop newsletters and announcements for internal and external audiences.

Seminar & Event Management

• Coordinate seminar series, visiting scholars, and guest lecturers.
• Manage travel, lodging, itineraries, and reimbursements in alignment with University policies.
• Oversee seminar announcements, listings, recordings, and communications.
• Procure supplies and support event setup and execution.
• Evaluate seminar and event outcomes for continuous improvement.

Financial & Operational Support

• Process reimbursements, approve timecards, reconcile corporate card transactions.
• Train departmental personnel on systems including Concur and iForms.
• Create Buy@Duke carts; assist with procurement and accounts payable.
• Coordinate facilities tasks, office moves, work orders, and supply inventory.
• Manage departmental spaces, room reservations, and key inventory.

Other Duties as Assigned

• Provide administrative and logistical support to faculty, postdocs, and students.
• Assist with special projects that advance departmental priorities.

Required Qualifications

Education

• Bachelor’s degree required, providing analytical, communication, and organizational skills.
  OR
• An equivalent combination of relevant education and experience.

Experience

• At least one year of experience in program administration, academic support, instructional coordination, or counseling.
• Experience should demonstrate the ability to plan, coordinate, and implement program activities and events.

Required Skills

• Ability to provide guidance and direction to others, including setting standards and monitoring performance.
• Strong logic and reasoning skills for evaluating alternative solutions.
• Ability to assess program performance, summarize findings, and develop action plans.
• Knowledge of management principles including strategic planning, resource allocation, and coordination of people and resources.

Preferred Qualifications & Skills

• Three years of progressively responsible administrative experience, preferably in an academic or research environment.
• Demonstrated ability to plan, organize, and manage multiple complex projects simultaneously.
• Strong analytical and communication skills for program evaluation and reporting.
• Knowledge of strategic planning, budgeting, and resource allocation principles.
• Advanced proficiency with Microsoft Office, Adobe, and web content management systems.
• Familiarity with Duke systems including CourseLeaf, Concur, Buy@Duke, and iForms.
• Proven ability to work independently, exercise sound judgment, and maintain confidentiality.
• Strong interpersonal skills to collaborate effectively with faculty, staff, students, and external partners.

Choose Duke.

Joining Duke means contributing to a community committed to discovery, collaboration, and excellence. Here, your work supports students and faculty who are shaping the future of statistical and data science. You’ll be part of a supportive environment with opportunities to grow your skills and make meaningful impact.

Ready to Make a Difference?

Apply now and help us build a stronger, smarter, and more connected future.