Program Coordinator - Duke Child & Adolescent Gender Care Program

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Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina.

JOB LOCATION

Duke Children’s Creekstone - 4709 Page Road

JOB SUMMARY

We are seeking a Program Coordinator to plan, coordinate and administer activities for the Duke Child and Adolescent Gender Care Program; develop, coordinate and advise on policy related to Youth Programming.

JOB DUTIES AND RESPONSIBILITIES

• Development and management of the Duke Future Leaders Advocates and Mentorship (FLAME) initiative
  • Develop and implement programing for trans and non-binary youth that works to address health and mental health disparities within the population as part of the Duke Child and Adolescent Gender Care program.
  • Develop program assessment protocols for evaluation and improvement
  • Coordinate consent with legal guardians of minor participants for all programming
  • Coordinate leadership initiative with key stakeholders
  • Supervise and oversee mentors for the youth leadership program
• Recruitment and training
  • Recruit and supervise project interns and master’s level students working with the youth leadership program to ensuring program goals are reached
  • Build community partnerships with the advocates/leaders and their agencies
  • Develop training curriculum and materials for mentor training
  • Organize and host training for youth leadership mentors and advocate/leaders
  • Obtain any additional needed continuing education and/or certificate level training to successfully execute program initiatives
  • Maintain necessary continuing education to support clinical license and meet program needs
• Collaboration and oversight
  • Work closely with project sponsors, cross-functional teams, and assigned project mentors and community advisory board members to develop the scope, deliverables, required resources, work plan, budget, and timing for the leadership initiative and youth programming
  • Collaborate with business managers around the development of budget priorities for projects that are in line with donor and/or grant funding awards
  • Analyze, evaluate, prevent and/or overcome program risks in collaboration with Duke Safety Office
  • Develop safety and crisis protocols for all program participation
  • Provide program updates and annual reports for donors, community advisory board members and other key stakeholders
  • Oversee measurement and evaluation of the efficacy of the youth leadership program
• Program Fundraising, development and expansion
  • Provide clinical support for youth programming, including participant recruitment, conducting participant mental health assessments, and facilitating/co-facilitating youth and parent support groups
  • Spearhead fundraising, strategic planning, and budgeting in collaboration with business management
  • Recruit and supervise master’s level social work interns to support overarching gender program goals
  • Train staff/providers within the health system and in the community around gender affirming care and best practices for youth
  • Develop and conduct group educational/informational sessions for parents and patients who are using clinic services
  • Coordinate and collaborate with other community groups running youth programming when appropriate
  • Strategize, implement, and maintain program initiatives that adhere to programmatic objectives
  • Maintain organizational standards of satisfaction, quality, and performance
  • Support budget management of donated funds already provided and expand funding channels in collaboration with the Duke Development Office for sustainability of the youth programming
• Perform other related duties incidental to the work described herein.

JOB ELIGIBILITY REQUIREMENTS

• Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program.

• Work requires three years of experience in program administration or involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events.

• OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

• Preferred Qualifications:
  • Masters of Social Work or comparable degree; Licensed mental health provider.
  • Five or more years of experience working with youth, parents and community agencies.
  • Experience in managing and engaging stakeholders.
  • 3 or more years of developing and delivering culturally competent training and education presentation to diverse recipients.
  • Experience working within the medical/health and mental health setting to accomplish programmatic goals.
  • Experience with program evaluation and quality improvement.

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.