Patient Transporter Lead

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Location: Duke University Hospital 

Durham, North Carolina 

Work Shift: 1st shift/Days

6:00am-2:30pm, Monday-Friday 

Holiday coverage may be required on a rotating schedule as needed 

Occupational Summary

Perform a variety of activities related to the transportation of patients, specimens and equipment; greet and assist patients and visitors at Duke Hospital as directed.

Work Performed

Incidental to the work described herein. Perform other related duties. Direct daily work of other Patient Transporters and report inadequate performance to Supervisor. Train new and existing employees and update personnel files. Follow up on complaints, providing quick fixes, and reporting them to the Supervisor. Evaluate work requirements and assignments, ensure efficient utilization of employees and distribution of work load. Transport patients to and from clinical, ancillary and support areas via wheelchair, stretcher or van service as requested to include tranport of patients with oxygen tanks, intravenous pumps, drips and special equipment. Assist clinical personnel in transferring patients to or from beds, wheel chairs or stretchers as requested. Assist people in and out of vehicles and escort or transport them to and from hospital lobby; carry luggage, open doors and obtain messenger service for the transportation of people to other hospital locations. Control flow of traffic in front of the Hospital; reroute traffic; provide information and direction to patients and visitors; contact escort service on patient's and visitor's arrival. Approach, greet and offer assistance and direction to patients and visitors entering the hospital. Assist in the loading and unloading of patients onto ambulances and vans during periods of PRT non-service. Perform valet parking duties as required; operate van to transport patients to outlying locations or to provide backup service for the PRT as requested. Collect specimens, orders, requisitions and equipment and deliver items to appropriate destinations. Assist in maintaining order and cleanliness in hospital lobby and entrance; replenish supply of information brochures in lobby and at entrances throughout the Medical Center . Assist nursing staff with removal of expired bodies from units and transport to morgue.

Knowledge, Skills and Abilities

N/A

Level Characteristics

N/A

Minimum Qualifications

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age,color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members ofour community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job f unctions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Education

Work requires the ability to follow and provide instructions tothe public generally equivalent to a partial high school education. The ability to transport patients to various hospital locations is also required.

Experience

Work requires aminimum of six months experience as a Patient Transporter II and successful completion of skills training as designated by the department including, but not limited to, oxygen transport, customer service, body mechanics OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION  AND/OR  EXPERIENCE.

Degrees, Licensures, Certifications

N/A

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.