PROGRAM COORD, SENIOR

Work Arrangement:

Requisition Number: 238231

Regular or Temporary: Regular

Location:

Durham, NC, US, 27710

Personnel Area: MEDICAL CENTER

Date: Apr 15, 2024

School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,500 faculty physicians and researchers, more than 1,300 students, and more than 6,000 staff, the Duke University School of Medicine along with the Duke University School of Nursing, Duke University Health System and the Private Diagnostic Clinic (PDC) comprise Duke Health. a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.

Occupational Summary

The Program Coordinator will provide expert planning, coordination, and execution of programs, special projects and select team activities for the Office of Equity, Diversity and Inclusion. The Program Coordinator will report to the Senior Director of Strategy and Planning on administration of programs and projects, including educational workshops and trainings, professional development programs, networking programs and events, symposiums and conferences, speakers and lecturers, and team-oriented special projects and activities. The Program Coordinator will develop, coordinate and advise on content and delivery related to assigned major programs and projects, and will maintain strong relationships with internal partners and participants to facilitate high quality programs and events.

Work Performed

Program Administration and Event Management

Make operational and programmatic decisions that have a significant impact on the successful achievement of equity, diversity and inclusion related program strategies and objectives; develop, coordinate and provide recommendations regarding programs.

Plan, coordinate and administer activities of assigned programs and projects to include developing and implementing procedures, processes, services and systems.

Budget for, and coordinate, events and other related programs; develop and coordinate new ideas and concepts for program themes, materials and resources to supplement, expand or replace existing program components.

Support the design and coordination of in-person and virtual special events and activities of the office through: agenda development, promotional materials, logistics, financial processing, and related duties.

Communications and Engagement

Develop plans for communication materials in partnership with Central Communications team.

Support the development of communications and regularly scheduled reports.

Maintain liaison with other programs, offices and departments at Duke to coordinate program business and to accomplish program objectives; interface with external organizations as appropriate to ensure cooperative efforts are enhanced and available resources are utilized.

Program Quality Improvement and Financial Reporting

Contribute to program design and quality improvement by identifying process and procedural improvements to increase efficiency and maximize desired outcomes.

Support evaluation of program performance in partnership with the office’s Assessment and Research team to summarize findings, identify strengths and needed enhancements to programming, and facilitate iterative program design and revision.

Prepare budgets as appropriate; monitor, verify and reconcile expenditure of budgeted funds as appropriate.

Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Required Qualifications at this Level

Education/Training:	Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program.

Experience:	Work requires three years of experience in program administration or involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE Preferred experience with administrative, event and/or program coordination/management, preferably in a university setting or a health care setting. Preferred experience and/or understanding of equity, diversity and inclusion principles and operational best practices, or prior work in a role that supports equity and diversity. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Skills:	Bachelors Degree is preferred Skills in collaboration, communication, coordination. Ability to work with a variety of stakeholders including faculty, staff, and students. Skills evaluating program performance, summarizing findings, communicating results to identify strengths and weaknesses and alternative solutions to problems, and forming an action plan. Knowledge of strategic planning and coordination of resources. Proficient use of standard Microsoft Office products.

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Minimum Qualifications

Education

Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program.

Experience

Work requires three years of experience in program administration or OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.