PARKING GARAGE ATTENDANT

Be You. Be Bold. Choose Duke.

Garage Attendant

Occupational Summary
At Duke, we believe in creating a welcoming and seamless experience for every member of our community. As a Garage Attendant, you’ll play a vital role in ensuring that our parking operations run smoothly across both the medical and campus environments. You’ll be the face of Duke Parking & Transportation Services—assisting guests, resolving issues, and helping everyone get where they need to go with ease and confidence.

What You’ll Do

• Partner with our Customer Experience Representatives to support daily garage operations and ensure all parking systems are functioning properly.
• Provide on-the-spot assistance to parkers with ticketing, payment, gate access, and general inquiries.
• Build strong working relationships with internal teams including maintenance, enforcement, and parking management.
• Deliver exceptional customer service by helping first-time visitors navigate the campus and resolving issues with professionalism and care.
• Monitor parking activity and alert management to any operational disruptions or concerns.
• Participate in training to stay current on equipment use, procedures, and service standards.
• Uphold Duke’s commitment to excellence by following all parking guidelines and ensuring a positive experience for every guest.

What You Bring

Education: High school diploma or equivalent.

Experience: At least 1 year in a customer service or parking-related role, with strong communication and problem-solving skills.

Ability to multitask, stay organized, and respond to multiple requests in a fast-paced environment.

A proactive, service-oriented mindset and a passion for helping others.

Why Duke?

Duke University is more than a place to work—it’s a place to belong. We are committed to fostering a community built on collaboration, innovation, and inclusion. We believe that diverse perspectives and experiences drive excellence, and we strive to ensure that every voice is heard and valued.

Additional Information

This role may require physical activity and the ability to work independently in various weather conditions.Reasonable accommodations will be provided as needed.

Anticipated Pay Range:

Duke University provides an annual base salary range for thisposition as USD $18.00 to USD $22.42. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. 

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https: //hr.duke.edu/benefits/

Essential Physical Job Functions: Certain jobs at Duke University andDuke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Education

Work requires communications and or ganizational skills generally acquired through completion of a high school education.

Experience

Work requires minimum 1 year of experience in a customer service or parking environment with proven communication and problem solving skills. Skills include ability to multitask and assist guests with requests and inquiries. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.