Outpatient Phlebotomy - Duke Primary Care Croasdaile

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Primary Care

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Outpatient Phlebotomy at Duke Primary Care Croasdaile. Monday - Friday, 8:00 a.m. - 5:00 p.m. 

This position is eligible for a $2,500 commitment bonus. 

General Description 
Perform a variety of the technical procedures involved in the procurement, processing, and evaluation of patient specimens for use in the diagnosis and treatment of disease; teach and perform routine clerical and technical procedures including specimen collection, and responsible for the delivery of supplies and procurement of specimens from physicians’ offices, clinical specimen preparation and processing for analysis and dispatch, patient registration and order entry; and serve as hospital laboratory representative and liaison with outside clients.

Job Duties 

•    Perform a variety of routine and specialized procedures.
•    Prepare and initiate special tests and procedures including, but not limited to, cytogenetics, general laboratory, Point-of-Care Testing, urinalysis without a microscope, phlebotomy, and specimen management.
•    Obtain total volume, perform aliquot and distribute all urine specimens. 
•    Properly determine urine volume. Properly label aliquot containers.
•    Communicate in a professional and courteous manner with patients, family, and other medical personnel as necessary for problem recognition and initiation of the resolution and, if necessary, escalation to the next level. Obtain information for laboratory records, explain procedures, allay fears and elicit cooperation.
•    Utilize standard equipment to maintain positive patient identification through the maintenance of all clinical laboratory records, register/accession patients/specimens, and perform order entry as required.
•    Perform various quality control, safety, and infection control procedures to maintain compliance with internal and external regulations.
•    Receive and process specimens as required by respective laboratory area procedures and protocols.
•    Receive specimens into the laboratory using Beaker.
•    Positively ID all patient specimens, and verify all laboratory labels/requisitions, ensuring a valid order. Properly sort all specimens.
•    Participate in the distribution of specimens, supplies, and reports to the appropriate laboratory staff; perform messenger/courier activities as required.
•    Maintain inventory of supplies; stock supplies on carts and hand trays; wash glassware.
•    Utilize various hospital information systems and software.
•    Assist with the maintenance of specimens and/or slides.
•    Perform routine maintenance as required by laboratory procedures.
•    Assist with word processing, miscellaneous office tasks, and maintaining office records.
•    Perform other related duties incidental to the work described herein.

Education
High School diploma or GED. For assignment to phlebotomy, completion of a structured phlebotomy training course and clinical rotation is recommended.

Experience
•    Alternatively, an equivalent combination of relevant education and/or experience.
•    Must have at least 2 years experience as a Clinical Tech I or Certification as a Phlebotomist plus achieve the required competency level for specified job responsibilities.

Degrees, Licensure, and/or Certification

•    For assignment to Phlebotomy Services, certification as a Phlebotomist by a nationally recognized board/agency may be required. 
•    Certification of Basic Life Support preferred. 
•    Pediatric Phlebotomy experience required.
•    National Healthcare Association (NHA) --Clinical Laboratory Phlebotomy Examination (CLPlb), American Society of Clinical Pathologists-- Phlebotomy Technician Examination [PBT(ASCP)], International Academy of Phlebotomy Sciences (IAPS), National Phlebotomy Association (NPA), American Society of Phlebotomy Technicians (ASPT), National Phlebotomy Certification Examination (NPCE), National Phlebotomy Solutions (NPS), American Medical Technologists (AMT), or another national certification as approved by Clinical Labs leadership.

Knowledge, Skills, and Abilities
•    Basic phlebotomy and specimen processing techniques.
•    Knowledge of medical terms preferred.
•    Basic computer skills.
•    Effective communication skills.
•    Effective professional communication skills to interact with patients/ customers.

Perform a variety of the technical proceduresinvolved intheprocurement, processin g and evaluation of patient specimensfor useinthe diagnosis and treatmen t of disease; teach and perform routineclerical and technical procedures including specimen collection,responsible for the delivery of supplies andprocurement of specimensfromphysicians'offices, clinical specimen pre paration and processingfor analysisand dispatch, patient registration an dorder entry; andserve as hospital laboratory representative and liaison with outsideclients.

- Perform a vari ety of routine and specializedprocedures.- Prepare andinitiate special t ests and procedures including,but notlimited to, cytogenetics, general l aboratory, Point-of-Care Testing,urinalysis without microscope, phleboto my, cyto preparatory, andspecimen management.- Communicate in a professi onal and courteous manner withpatients,family and other medical personne l as necessary for problem recognitionand initiation of the resolution a nd, if necessary, escalationtothenext level. Obtain information for labo ratory records, explainprocedures, allay fears and elicit cooperation.-P erform a variety of routineandspecialized specimen preparationprocedures including, but not limitedto, general laboratory specimenpreparation,cy tology specimen preparation,cytogentics specimenpreparation.- Performvar ious quality control, safety, and infection controlprocedures to maintai n compliance with internaland externalregulations.- Receive and process specimens as required byrespective laboratoryarea procedures and protoco ls.- Participate in thedistribution of specimens, supplies and reports t othe appropriate laboratory staff; perform messenger/courier activitiesa s required.- Maintain inventory of supplies; stock supplies on cartsand handtrays; wash glassware.- Utilize various hospital information systems and software- Assistintraining new personnel; provide technical assista nce to newemployees,studyes, etc. used inthe processing of specimens.- P erform routine maintenadents as assigned.- Maintain specimens and/orslid es. Prepare reagents,nceas required bylaboratory procedures.- Assist wi th word processing,miscellaneous office tasks andmaintaining officerecor ds.- Perform otherrelated duties incidental to the work describedherein.

- Basicphlebotomy and specimenprocessingtechniques.- Knowledge of medical terms preferred. - Basic computerskills.- Effective communication skills.- Effective prof essional communicationskills to interact with patients/customers.

N/A

< p>

Minimum Qualifications

Duke is an Equal Opportunity Employer committed to provi dingemployment opportunity without regard to an individual's age, color, disability, gender,gender expression, gender identity, geneticinformati on, national origin, race, religion, sex (including pregnancyand pregnan cy related conditions), sexual orientation or militarystatus.

&nb sp;

Duke aspires to create a community built on collaboration,inno vation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the richdiversity of our perspectives, backgrounds, and experiences flourishes.To achieve this exchange, it isessential that all members of thecommunity feel se cure and welcome, that the contributions of allindividuals are respected , and that all voices are heard. All members ofour community have a resp onsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University andDuke University Healt h System may include essential job functions thatrequire specific physic al and/or mental abilities. Additionalinformation and provision for requ ests for reasonable accommodation willbe provided by each hiring departm ent.

Education

High School diploma or GED. For assignment to phlebotomy, completion ofa structured phleboto my training course and clinicalrotation isrecommended.Minimal education al or experience requirements may be modified on acase-by-case basis at the discretion of the CLIA (Clinical LaboratoryImprovement Amendment) di rector if minimal CLIA requirements are met bythe employee for the tasks being performed.

Experience

Alternatively, an equiva lent combination of relevant education and/orexperience.Must have at lea st 2 years experience as a Clin Tech I or Certificationas a Phlebotomist plus achieve required competency level for specifiedjob responsibilitie s.

Degrees, Licensures, Certifications

For assignment to P hlebotomy Services, certification as a phlebotomistby a nationally recog nized board/agency may be required; certificationof Basic Life Support p referred.National Healthcare Association (NHA) --Clinical Laboratory Phl ebotomyExamination (CLPlb), American Society of Clinical Pathologists--P hlebotomy Technician Examination [PBT(ASCP)], International Academy ofPh lebotomy Sciences (IAPS), National Phlebotomy Association (NPA),American Society of Phlebotomy Technicians (ASPT).

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.