Optical Assistant - NCEENT (Commitment Bonus Eligible)

Work Arrangement: 
Requisition Number:  239610
Regular or Temporary:  Regular

Durham, NC, US, 27705

Date:  Mar 29, 2024

Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.


Learn more about us: https://dhip.dukehealth.org/about-us


$5,000 Commitment Bonus | Paid out in 2 equal installments over 12 months in 6-month increments (received at 6 months and 12 months). ​

**Only new hires who have not worked for Duke University Health System in the past 12 months (at the time of offer) are eligible to receive the commitment bonus.**



NCEENT at Duke Eye Center - 2351 Erwin Road, Durham, NC 



We are seeking an Optical Assistant to be an integral member of the healthcare team and provide direct and indirect care to patients.



  • Interprets optical prescriptions.
  • Fits and services optical appliances such as spectacle frames and lenses.
  • Assists with contact lens fitting.
  • Assists with ordering contact lenses and eyeglasses from vendors.
  • Verify and enter billing information.
  • Collect patient payments.
  • Obtain authorizations from insurance companies if necessary.
  • Enter and post patient payments.
  • Check in eyeglass and contact lens orders (verify prescription meets ANSI standards)
  • Answers phone.
  • Seats and calls patients.
  • Notifies patients when optical products are ready for pick up.
  • Checks on status of orders.
  • Inputs and maintains patient information in the computer and charting system.
  • Cleans displays.
  • Filing.
  • Perform other duties as described herein.



  • High school diploma or general education degree (GED).
  • One-year related experience and/or training; or equivalent combination of education and experience.


Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.


Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.


We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.


This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.


Nearest Major Market: Durham
Nearest Secondary Market: Raleigh