OPERATIONS MANAGER, BOOKSTORES

Work Arrangement:

Requisition Number: 246207

Regular or Temporary: Regular

Location:

Durham, NC, US, 27710

Personnel Area: CENTRAL ADMIN MANAGEMENT CTR

Date: Jun 7, 2024

Job Summary

Manage and coordinate functions within the Medical Center Store, including implementation and maintenance of inventory management systems and the receipt, storage, sale, and distribution of retail merchandise and related supplies.

Responsibilities

Manage and coordinate the receipt, storage, sale, and distribution of merchandise for the Medical Center Store; monitor supply and demand of merchandise and develop inventory management and control systems to ensure adequate stock levels, loss prevention, and efficient space usage.

Maintain interface with vendors and service representatives to ensure that merchandise and supplies meet established specifications and that applicable guidelines are met regarding the quality of the merchandise received, timeliness of delivery and product availability.

Manage and coordinate periodic and annual inventory of merchandise; interact with Internal Audit and Stores Operations management and accounting personnel to plan and coordinate inventories and audit reviews.

Coordinate maintenance, repairs, and general upkeep of the Store facilities. Interface directly with facilities management and outside vendors related to building needs. Work with building occupants to ensure needs are met and issues are promptly addressed.

In coordination with the Stores Loss Prevention manager, ensure appropriate general physical security is established and maintained at the Medical Center Store.

Prepare operational reports and analyses setting forth progress, adverse trends, and appropriate recommendations and conclusions; develop, recommend, and implement policies and procedures; keep abreast with industry trends and new and changing techniques relating to the receiving, storing, and distributing merchandise.

Plan, schedule, and coordinate work for the group, ensuring proper distribution of assignments and adequate manning, space, and facilities for the performance of tasks.

Recommend various personnel functions, including hiring, performance appraisals, promotions, transfers, and vacation schedules.

Perform other related duties incidental to the work described herein.

Required Qualifications at this Level

Education/Training:

Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor’s degree program.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Experience:

Work requires four years of experience in inventory receiving, distribution or storage, merchandising, retail, stores operations or related business to acquire skills necessary to manage the warehouse facilities for a large retail operation. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Interested candidates should visit the Duke University website (http://www.hr.duke.edu/) and apply for position.

Contact: Brandon Jaynes, Associate General Manager, Retail Operations; j.jaynes@duke.edu

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description

Minimum Qualifications

Education

Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program.

Experience

Work requires three years related retail operations, merchandising, OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE business administration or accounting experience to acquire skills necessary to plan and supervise the day to day operations of a university retail book shop.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.