HR REPRESENTATIVE

Occupational Summary:

Duke Community Affairs (DCA) is seeking a Human Resources Representative to advise divisional leadership and employees on employee relations matters and workplace concerns by communicating, interpreting, and recommending the appropriate use of human resource policies and procedures, as well as services and programs offered by Duke University.

Work Performed:

Employee Relations & Policy Guidance – 35%

· Advise and assist managers, supervisors, and employees on employee relations concerns by interpreting applicable university and divisional HR policies and procedures.

· Recommend appropriate responses and interventions for individual and systemic concerns, including coaching, discipline, or policy clarification.

· Identify patterns or trends in employee concerns and recommend proactive solutions or policy improvements.

Recruitment & Staffing Support – 25%

· Coordinate hiring processes, job postings, and candidate communications.

· Ensure compliance with inclusion standards.

· Prepare DCA iforms for staff/students to include, but not limited to, cost distribution, create position, hire, reclass, open requisition, supplemental/secondary, transfer, and rate and schedule change.

· Maintain department internal and external organizational charts.

Specialist & Liaison Role – 15%

· Serve in a specialist, liaison capacity for Compensation, Training and Organizational Development, Employment and Systems, or HR planning and development; evaluate and research professional trends and issues within the division.

· Provide education and training to divisional/unit staff about the specialty to ensure consistent and equitable application of HR policies and procedures; collect, research, and disseminate appropriate internal and external material on HR issues and trends, and provide in-service training support to enhance understanding of this material as needed.

· Identify and recommend new policy or program initiatives in the specialty area designed to enhance delivery and quality of service.

Program Implementation & Strategic Initiatives – 10%

· Assist in the implementation of strategic initiatives to enhance employee engagement, career development, and workplace culture.

· Support HR programs aligned with organizational objectives (career advancement, employee engagement).

· Assist with university-wide projects, including employee opinion surveys, multicultural awareness programs, and conflict-resolution initiatives.

· Serve as department space & facility coordinator by ensuring accuracy of space information in Web Central.

· Serve as department telephone and cell phone coordinator by maintaining a list of department phones and conducting monthly reconciliation of telephone and cell phone usage and charges.

· Maintain an active list of parking permits.

Reporting & Analysis – 10%

· Regularly report to the AVP for Operations, Research, and Advancement on organizational trends, staff and labor relations issues, and progress of initiatives.

· Prepare written documentation, including reports, recommendations, and policy summaries.

· Collect and maintain all appropriate documentation concerning position management, including submitting iForms and tracking workflow and approvals.

· Conduct reconciliation of DCA positions (FTE count) and provide senior management with monthly status reports.

· Prepare monthly payroll reconciliation and serve as a backup reviewer for additional reconciliation reports.

· Maintain an active list of DCA computers.

Other Duties – 5%

· Perform other related duties incidental to the work described herein.

*Application Documents*

Thoughtful Cover Letter (required)

Resume (required)

Professional References (3) (required)

Anticipated Pay Range:

Duke University provides an annual base salary range for this position as USD $59,829 to USD $86,700.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family- friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Minimum Requirements

Education

Work requires organizational, analytical and communication skills generally acquired through the completion of a bachelor's degree program.

Experience

Work requires two years of business, administrative and/or supervisory experience with exposure to supervisory or human resource policies and practices related to employee relations. A master's degree in a related field may be substituted for 2 years of experience.