Food Service Worker II - Server/Prep*

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Positional Summary

Perform routine food service tasks under general supervision or instructions in a food production and/or customer service area; prepare portioned and fast food on grill, in broiler, or in deep fat fryer as appropriate, and operate point-of-sale cash register; wash and clean equipment as assigned.

Key Position Duties

• Assist in the preparation of foods such as meats, vegetables, baked goods and desserts; prepare food to include beverages, salads, dressings, sandwiches, and cold plates; prepare portioned and fast foods on grill, in broiler, or in deep fat fryer as appropriate.
• Operate point-of-sale cash register; calculate total cost of items and accept payment in cash, on meal cards, or on charge cards; perform other various clerical duties in food services offices as required; provide customer service as needed.
• Operate food production equipment to include slicers, choppers, dicers, mixers, vertical cutters, patty making machines, and other vegetable, bakery, and meat processing equipment.
• Transport food or supplies to serving areas; ensure that areas are properly set up; assemble and replenish food, supplies, and equipment as required; ensure proper temperature of food in steam tables and correct counter display; take orders, portion, and serve food to customers; record portions served according to procedure; remove, cover, wrap, label, store, rotate, and discard food and condiments as directed.
• Clear soiled dishes and refuse from tables in dining halls; scrape refuse into garbage containers; load trays and soiled dishes on conveyers, racks, and carts; remove and dispose of trash; set up and operate dish machine.
• Clean assigned area following proper sanitary procedures, to include equipment, counters, work and dining tables, chairs, refrigerators, utensils, and dispensers; sweep and mop floors; vacuum carpets and empty ash trays.
• Ensure all supplies, materials and equipment are available in assigned work areas for proper performance of duties; maintain replenishment as necessary; prepare supplies and materials as required; report equipment malfunctions; report need to repair equipment, furniture, building, and fixtures.
• Assist in monitoring work and training employees in proper techniques and in the use of supplies, materials and equipment as appropriate. Perform other related duties incidental to the work described herein.

The intent of this job description is to provide a representative outline of the type of responsibilities that will be required of positions given this title and shall not be construed as all-encompassing or as a declaration of all specific duties and responsibilities of this position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Qualifications, Skills, and Competencies

Required Minimum Education and Experience:

• Education
  • Work requires ability to understand and follow instructions generally acquired through a partial high school education.

• Experience
  • Work requires six months of experience in food preparation/service. (Completion of high school does not offset required experience.)
    
    
• OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

Physical Demands

• Ability to move throughout dining facilities,
• Moving heavy weighted materials and equipment (up to 50 lbs)
• Self-movement/positioning to perform light cleaning duties in high and/or low areas
• Position self to reach materials on shelving units
• Potential transport and stock of assigned supplies and materials

The incumbent must be able to complete all positional requirements outlined above with or without reasonable accommodations. For more information, please visit https://hr.duke.edu/policies/ada/

Occ Summary

Perform routine food service tasks under gener alsupervision orinstructions in a food production and/or customer servic earea; prepareportioned and fast food on grill, in broiler, or in deep f at fryer asappropriate, and operate point-of-sale cash register; wash an dcleanequipment as assigned.

Work Performed

Assist in the preparation of foods such as meats, vegetables, bakedgoods and desse rts; prepare food to include beverages, salads,dressings, sandwiches, an d cold plates; prepare portioned and fastfoods on grill, in broiler, ori n deep fat fryer as appropriate.Operate point-of-sale cash register; cal culate total cost of items andaccept payment in cash, on meal cards, or on charge cards; performother various clerical duties in food servicesof fices as required;provide customer service as needed.Operate food produc tion equipment to include slicers, choppers,dicers, mixers, verticalcutt ers, patty making machines, and othervegetable, bakery, and meat process ing equipment.Transport food or supplies to serving areas; ensure that a reas areproperly set up; assemble and replenish food, supplies, andequip mentas required; ensure proper temperature of food in steam tablesandcor rect counter display; take orders, portion, and serve food tocustomers; record portions served according to procedure; remove,cover, wrap,label, store, rotate, and discard food and condiments asdirected.Clearsoiled d ishes and refuse from tables in dining halls; scraperefuse intogarbage c ontainers; load trays and soiled dishes onconveyers, racks, andcarts; re move and dispose of trash; set up andoperate dish machine.Clean assigned area following proper sanitary procedures, to includeequipment, counter s, work and dining tables, chairs, refrigerators,utensils, anddispensers ; sweep and mop floors; vacuum carpets andempty ash trays.Ensure all su pplies, materials and equipment are available in assignedworkareas for p roper performance of duties; maintain replenishment asnecessary; prepare supplies and materials as required; report equipmentmalfunc.Assist in m onitoring work and training employees in proper techniquesantions; repor t need to repair equipment, furniture, building, andfixturesd in the use of supplies, materials and equipment as appropriate.Performother relate d duties incidental to the work described herein.The abovestatements des cribe the general nature and level of workbeing performedby individuals assigned to this classification.This is not intended to be an exhaustive list of all responsibilitiesand duties required of personnel so classif ied.

Knowledge, Skills and Abilities

N/A

Minimum Qualifications

Duke is an Equal Opportunity Employer committed to provi dingemployment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, geneticinformati on, national origin, race, religion, sex (including pregnancyand pregnan cy related conditions), sexual orientation or militarystatus.

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Duke aspires to create a community built on collaboration,inno vation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the richdiversity of our perspectives, backgrounds, and experiences flourishes.To achieve this exchange, it is essential that all members of thecommunity feel se cure and welcome, that the contributions of allindividuals are respected , and that all voices are heard. Allmembers ofour community have a resp onsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University andDuke University Healt h System may include essential job functions thatrequire specific physic al and/or mental abilities. Additionalinformation and provision for requ ests for reasonable accommodation willbe provided by each hiring departm ent.

Education

Work requires the ab ility to read and follow instructions normallyacquired through a partial high school education.

Experience

Work requires six months of experience in food preparation/service.(Completion of high sch ool does not offset required experience.)OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.