Food Service Worker I - Dishwasher/Potwasher*

Work Arrangement:  On-Site
Requisition Number:  260756
Regular or Temporary:  Regular
Location: 

Durham, NC, US, 27710

Personnel Area:  UNIVERSITY
Date:  Sep 10, 2025

Duke University:

 

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

 

Positional Summary

Perform routine food service tasks and manual work under immediate supervision or detailed instructions in a food production and/or food service area; operate dish machine; wash, clean and mop food service areas as assigned.

Key Position Duties

  • Assist in the preparation of foods such as meats, vegetables, baked goods and desserts; prepare foods to include beverages, salads, dressings, sandwiches, and cold plates.
  • Operate food production equipment to include slicers, choppers, dicers, mixers, vertical cutters, patty making machines, and other vegetable, bakery, and meat processing equipment.
  • Transport food or supplies to serving areas; ensure that areas are properly set up; assemble and replenish food, supplies, and equipment as required; ensure proper temperature of food in steam tables and correct counter display; take orders, portion, and serve food to customers; record portions served according to procedure; remove, cover, wrap, label, store, rotate, and discard food and condiments as directed. Clean assigned areas following proper sanitary procedures; sweep, mop floors and vacuum rugs and carpets in assigned areas as needed.
  • Clear soiled dishes and refuse from tables in dining halls; scrape refuse into garbage containers; load trays and soiled dishes on conveyers, racks, and carts; remove and dispose of trash.
  • Set up and operate dish machine to clean dishes, trays, silverware, glassware, pots, pans, and utensils; sort utensils and equipment; inspect cleaned items for quality of operations.
  • Maintain sufficient stock and supplies for the proper performance of duties; unload incoming supplies and equipment; unpack and assist in receiving, issuing, and transporting materials; verify quantity of received goods against invoices and notify supervisor of discrepancies; stock supplies and equipment in accordance with prescribed procedures; assemble supplies and deliver to ordering unit, using hand truck if needed; report needed items for reorder.
  • Perform other related duties incidental to the work described herein.

 

The intent of this job description is to provide a representative outline of the type of responsibilities that will be required of positions given this title and shall not be construed as all-encompassing or as a declaration of all specific duties and responsibilities of this position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

 

Qualifications, Skills, and Competencies

Required Minimum Education and Experience:

  • Education
    • Work requires ability to understand and follow instructions generally acquired through a partial high school education.
  • Experience
    • NONE beyond education/training

  • OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

 

Physical Demands

  • Ability to move throughout dining facilities,
  • Moving heavy weighted materials and equipment (up to 50 lbs)
  • Self-movement/positioning to perform light cleaning duties in high and/or low areas
  • Position self to reach materials on shelving units
  • Potential transport and stock of assigned supplies and materials

The incumbent must be able to complete all positional requirements outlined above with or without reasonable accommodations. For more information, please visit https://hr.duke.edu/policies/ada/

 

 

 

Occ Summary

Perform routine food service tasks and m anualwork under immediatesupervision or detailed instructions in a food production and/or foodservice area; operate dish machine; wash, clean an d mopfood serviceareas as assigned.

 

Work Performed

As sistinthe preparation of foods such as meats, vegetables, bakedgoods and desserts; prepare foods to include beverages, salads,dressings, sandwic hes,and cold plates.Operate food production equipment to include slicers, choppers,dicers, mixers, vertical cutters, patty making machines, and othervegetable, bakery, and meat processing equipment.Transport food or supplies to serving areas; ensure that areas areproperly setup; assemble and replenish food, supplies, and equipmentas required; ensure proper t emperatureof food in steam tables andcorrect counter display; take order s,portion, and serve food tocustomers; record portions served according toprocedure; remove,cover, wrap, label, store, rotate, and discard fooda ndcondiments asdirected.Clean assigned areas following proper sanitarypr ocedures; sweep, mopfloors and vacuum rugs and carpets in assigned areas as needed.Clear soiled dishes and refuse from tables in dining halls; sc raperefuse into garbage containers; load trays and soiled dishes onconve yers, racks, and carts; remove and dispose of trash.Set up and operatedi sh machine to clean dishes, trays, silverware,glassware, pots, pans, and utensils; sort utensils and equipment;inspect cleaneditems for qualityo f operations.Maintain sufficient stock and supplies for the proper perfo rmance ofduties; unload incomingsupplies and equipment; unpack andassist inreceiving, issuing, and transporting materials; verify quantityofrecei ved goods against invoices and notify supervisor of discrepancies;stocks upplies and equipment in accordance with prescribed procedures;assemble supplies and deliver to ordering unit, using hand truck ifneeded; report needed items for reorder.Perform other related duties incidental to the work described herein.The above statements describe the generalclassifi cation.This is not intended to be an exhaustive list of allresponaturean d level of workbeing performed by individuals assigned tothisnsibilities and duties required of personnel so classified.

 

Knowledge, S kills and Abilities

N/A

 

 

 

 

Minimum Qualifications

 

 

Duke is an Equal Opportunity Employer committed to provi dingemployment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, geneticinformati on, national origin, race, religion, sex (including pregnancyand pregnan cy related conditions), sexual orientation or militarystatus.

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Duke aspires to create a community built on collaboration,inno vation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the richdiversity of our perspectives, backgrounds, and experiences flourishes.To achieve this exchange,it is essential that all members of thecommunity feel se cure and welcome, that the contributions of allindividuals are respected , and that all voices are heard. All members ofour community have a resp onsibility to uphold these values.

 

Essential Physical Job Functions: Certain jobs at Duke University andDuke University Healt h System may include essential job functions thatrequire specific physic al and/or mental abilities. Additionalinformation and provision for requ ests for reasonable accommodation willbe provided by each hiring departm ent.

 



Education

Work requires the ab ility to read and follow instructions normallyacquired through a partial high school education.

 

Experience

None required beyo nd education/training.OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCEHeavy lifting and/or operation of dish machine may be required.

 

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

 

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

 

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

 


Nearest Major Market: Durham
Nearest Secondary Market: Raleigh