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Duke University and Duke University Health System require all students, faculty and staff to receive the COVID-19 and influenza vaccines.  After you have officially accepted a position at Duke, you may request a religious or medical accommodation.


Requisition Number::  170854
Date:  Jan 18, 2022

Durham, NC, US, 27710

Personnel Area:  UNIVERSITY

Duke University:


Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.


Occupational Summary:

This role reflects Duke’s commitment to and investment in the health and safety of our undergraduates participating in experiential education activities off-campus. The OUE-UHSS Director of Health and Safety reports to the Assistant Vice Provost for Undergraduate Education – Experiential Education (AVP-EE) and, as leader of Undergraduate Health and Safety Support (UHSS), provides strategy and vision for risk assessment and mitigation and health and crisis preparedness, faculty leader training, and response plans for undergraduate programs and students undertaking Duke- sponsored travel domestically and abroad. The role works directly with Duke leadership and relevant units to provide 24/7/365 emergency response for the Global Education Office (study abroad/away) and Duke Immerse, as well as other Duke programs with experiential components. As a unit director, this role oversees the UHSS budget and manages UHSS staff.

Job Responsibilities:

  • (20%) The OUE-UHSS Director of Health and Safety coordinates with relevant units on campus, as well as U.S. and international partners, to refine and apply principles of international travel emergency preparedness and response plans for Duke-sponsored undergraduate travel. The Director ensures that Duke-supported travel supported by UHSS is compliant with laws, regulations, Duke policies, and current industry-recognized best practices related to health and safety for off-campus programming.
  • (20%) The OUE-UHSS Director of Health and Safety conducts risk assessments as needed for current or prospective Duke experiential education program locations. The Director assists OUE program managers and other administrators in mitigating identified risk factors in Duke- supported travel.
  • (20%) The OUE-UHSS Director of Health and Safety serves as UHSS’s first responder to all crises abroad and at domestic sites, including after-hours calls to the UHSS 24/7/365 hotline. The Director continuously monitors the political, health, safety, and security conditions abroad in locations where faculty leaders and students are conducting Duke-sponsored travel. The Director apprises relevant University administrators of changing safety conditions abroad and recommends and manages appropriate and timely responsive actions.
  • (15%) The OUE-UHSS Director of Health and Safety provides vision and leadership in ensuring that all faculty and staff members are executing and adhering to UHSS’s health and safety policies and protocols. The Director partners with Duke units and administrators (such as Student Health, CAPS, General Counsel, Student Affairs, Corporate Risk Management, and the Police Department) to plan, develop, and implement health and safety training workshops and orientation programs for faculty leaders, administrators, overseas agents, and professional groups involved in Duke-sponsored student travel.
  • (5%) The OUE-UHSS Director of Health and Safety conducts regular after-action reviews following incidents in a continuous effort to identify new approaches/strategies for crisis management, and to ensure that staff and agents are following UHSS procedures and protocols.
  • (5%) The OUE-UHSS Director of Health and Safety is responsible for the development and implementation of the UHSS unit budget.
  • (5%) The OUE-UHSS Director of Health and Safety recruits, trains, supervises, and manages performance of assigned staff.
  • (5%) The OUE-UHSS Director of Health and Safety summarizes, analyzes, and reports key trends and statistics regarding health/safety problems experienced by Duke undergraduates traveling under the UHSS umbrella, and recommend preventive actions as necessary. The Director provides timely and thorough reports to GEO management regarding systemic or particular safety concerns.
  • (3%) The OUE-UHSS Director of Health and Safety secures and maintains adequate and effective systems to support diverse models of Duke-supported undergraduate travel.
  • (2%) The OUE-UHSS Director of Health and Safety creates and delivers presentations to various audiences regarding UHSS’s health, safety, and security protocols. The Director responds to

inquiries from constituents regarding UHSS’s health, safety, and security policies, protocols and resources.


Required Qualifications:


Master's Degree.  Demonstrated leadership, operational, and management experience. Strong understanding of study abroad/experiential learning operations, higher education, global crime and safety concerns, risk assessment protocols, and emergency response coordination. Strong independent judgment, planning, and decision-making skills. Ability to stay calm under pressure and exercise diplomacy during crisis resolution. Ability to communicate clearly, effectively, tactfully with individuals at all levels. Strong written, organizational, and interpersonal communication skills. Ability and discipline to handle confidential and personal information with discretion. Incorporates an anti-racist and anti-oppressive lens into work responsibilities and processes. Experience working directly with people from diverse racial, ethnic, cultural, and socioeconomic backgrounds. Ability to serve as an advocate for individuals of all ethnicities, genders, ages and backgrounds.


Desired Qualifications:


JD. Five to eight years' related experience in a relevant field such as study abroad, student program management, emergency coordination, law, international travel and security, campus crisis management, and/or risk management. Risk management certification or formal legal training. Experience developing or revising policies and procedures in a university setting. Experience developing emergency plans and coordinating international crisis response efforts.



NOTE for Job Announcement: The OUE Division of Experiential Education is committed to creating an accessible, supportive environment and an educational experience that recognizes diversity and cultural competence as integral components of academic excellence. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

Diversity, Equity and Inclusion are core values. We believe that the educational environment is enhanced when diverse groups of people with diverse ideas come together to learn. Applicants whose work incorporates a global perspective and a demonstrated commitment to issues of diversity in higher education are particularly encouraged to apply.


Minimum Qualifications




Work requires and in-depth knowledge of academic program planning, development, and implementation generally acquired through completion of a Master's degree program.




Work requires two years of experience in academic and/or administrative capacity to become familiar with various academic, co-curricular, programmatic and/or administrative activities.  OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE


Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Nearest Major Market: Durham
Nearest Secondary Market: Raleigh