Cardiology Registry Manager RN

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Cardiology Registry Manager - CLIN PERF IMPROV RN (5631)

Job Title: CLIN PERF IMPROV RN 
Job Code: 5631 
FLSA: E 
Pay Target: G2 
Date: 
Supervisory Responsibility: No 
 

CENTER OF EXCELLENCE
Duke Heart is redefining the way we manage registries, PI/QI, and research by pairing a developer with a clinical expert to form a domain team. The clinical expert should have deep domain experience and be capable of managing assigned registries with their relevant clinical outcomes, while also learning to use data management technology (e.g. SQL, SSRS). Our goal is for the team to be responsible for the domain, including assigned registries, while evolving and improving the way the registry work is performed and how data for the domain are managed. We need a hard-working, creative person who has significantly more than a basic interest in informatics and is capable of performing the manual abstraction work while at the same time improving their work methods and procedures through the use of technology.

Heart Center domains are generally aligned with our clinical programs which include Aortic Disease, Arrhythmia, Cardiothoracic Surgery, Coronary Artery and Vascular Disease, Heart Failure, and Structural Heart.

 Duties and Responsibilities of this Job
Contribute to the achievement of the DUHS Heart Center mission by:
Developing a deep expertise related to clinical activities and related available data in support of your assigned clinical domain.
Directly providing data from existing data sources including SQL queries or partnering with a “partner” developer to establish new sources of credible data.
Managing domain-related registries, which may include manual chart abstraction, and all relevant registry contract management and billing activities.
Developing leadership reports, tracking outcomes, and making recommendations for improvement.
Supporting Performance and Quality Improvement initiatives, specifically in regards to STEMI team processes.
Partnering with your developer counterpart, take every opportunity to improve the quality and workload associated with the collection and management of data in support of registries, PI/QI activities and research through the application of technology and automation.
Work Performed
Maintain comprehensive knowledge of 1) relevant national registry elements and related documentation, 2) other data available to support research, operational, and/or quality improvement initiatives, and serve as a subject matter expert and clinical coach to partner with develop for assigned domain (coronary and vascular disease, transcatheter valve therapies)
Collect or manage the collection and quality of data related to complex national registry metrics, becoming an expert on metric data definitions and responsible for all associated public reporting.
Lead, facilitate and function as a resource to the STEMI/ACS teams.
Maintain dictionary of domain-specific data elements and be aware of and at times vet requests for domain-specific data.
Alert and drive action around at-risk metrics.
Manage assigned registries by ensuring contracting, public reporting paperwork, and billing are up to date.
Seek, working with an assigned developer, new electronic sources of data to reduce registry workload and/or improve accuracy of data.
Working with paired developer, verify all registry management reports are accurate.
Review internal and external data quality reports and manage the resolution of any identified issues.
Conduct quality audits of assigned registries.
Work with stakeholders (e.g. perfusion, APPs, Surgeons, Cardiologists, Invasive Lab Techs) to improve workflows around registry data collection that is interwoven within the clinical documentation systems.
Provide feedback to the design of data collection screens. At times may drive design.
Identify opportunities for improved performance. Analyze data to identify adverse trends and/or undesirable performance.
Develop and maintain STEMI processes and protocols in conjunction with other members of the STEMI team.
Collaborate with stakeholders in planning activities aimed at improving the hospital’s performance in operations or clinical quality.
Produce reports and presentations on quality and performance improvement.
Develop, maintain and enhance knowledge through orientation, self-evaluation and professional development.
Perform other related duties incidental to the work described herein.

Required Qualifications at this Level
 

Education:
BSN Required.
 

Experience:
Minimum of three (3+) years of appropriate clinical experience.
One year experience in hospital administration, performance improvement or process engineering in a healthcare environment is strongly preferred.
 

Degrees, Licensure, and/or Certification:
Current or compact RN licensure in the state of North Carolina required.
BLS required.
 

Knowledge, Skills, and Abilities:
Successful, data driven track record in redesign and/or implementation efforts in the areas of clinical performance improvement.
Demonstrated ability to partner with medical staff leaders, such as a physician advisor or the Chief Medical Officer.
Demonstrated ability to effect change through team structures and achieve measurable outcomes.
Demonstrated experience influencing, managing and coaching in a matrixed organization that includes many learners, including nurses, care managers, caregiver and consumers.
Proficient in Excel, Word, and PowerPoint skills and ability to independently produce documents or aptitude to develop this level of skill within a defined period of time.
Flexible, positive, clear interpersonal and communication skills with ability to facilitate the exchange of information within clients and the organization.
Analytical skills related to independently interpreting, preparing and analyzing data, LOS information, comparisons with relevant federal and/or other performance based data.

Distinguishing Characteristics of this Level
N/A

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
 

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.