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CASE SENIOR PROGRAM COORDINATOR

Req ID:  12938
Date:  Dec 7, 2019
Location: 

Durham, NC, US, 27710

Personnel Area:  UNIVERSITY

Duke University:

 

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

 

 

 

 

ROLE OVERVIEW: The Senior Program Coordinator will be responsible for managing and executing CASE student programs, coordinating a diverse variety of complex events and stakeholders, and managing a new initiative at Fuqua, the annual Prize for Scaling Social Impact, a global prize that amplifies and accelerates the work of mission-driven enterprises working to scale their impact on social and environmental problems around the world.

 

JOB FUNCTIONS:

Student Programs (~30%)

  • Serve as primary advisor and point of contact for Fuqua’s Net Impact Club – one of Fuqua’s largest clubs with approximately 450 Daytime MBA student members per year.  Advise the student leadership team on events and programming, strategy, and stakeholder relationship management including cross-departmental collaboration at Fuqua and Duke. 
  • Design and execute (including managing timelines, budgets, marketing and multi-stakeholder coordination) programs that support the MBA student experience and lead to increased social impact competencies of current students. These programs will include:
    • CASE Pop-Up Series: 4-6 skill building workshops each year that engage both internal and external subject matter experts and deliver content to build student career preparedness;
    • Social Impact Starting Line: a program attended by ~75 first year students each year;
    • CASE and CASE i3 Fellowships: work with CASE team to manage application processes for these selective fellowship programs, content development, program execution, and budgeting;  
    • Fuqua on Board: work with Student Life office to implement annual program that reaches approximately 25 local nonprofits and 50-60 MBA students each year; and,
    • Fuqua’s Summer Internship Fund: coordinate with Fuqua’s Career Management Center to oversee marketing and application processes, manage funds disbursement, student communications, and policy changes.
  • Serve as liaison for Admissions and Prospective outreach:
    • Liaise with the Fuqua School of Business Admissions Team to coordinate the annual selection process for the CASE Social Sector Scholarship, a merit scholarship that is awarded to select incoming Daytime MBA students who are committed to applying their business skills in pursuit of social impact. Serve as primary CASE point of contact with Scholarship applicants and Scholarship awardees as well as interfacing with Admissions team to manage process, outreach to students, and coordinate on awards and yield;  
    • Manage all prospective MBA student communication and outreach for students interested in social impact, in alignment with the Daytime MBA Admissions team's goals. In the past this has included managing prospective email and phone inquiries, hosting in-person office hours for admitted students, and representing CASE and Fuqua in Fuqua Blue Devil Weekend presentations.

 

 

Events Coordination (~30%)

  • Oversee CASE Executive Speaker Series: Coordinate all aspects of the CASE ESS, an annual series that brings C-suite level VIPs in the fields of social impact and impact investing to the Fuqua School of Business. Manage annual strategy process leading to speaker invitations; coordinate speaker visit agendas; prepare research and content for CASE Executive Director interviews with speaker; conceptualize and coordinate opportunities for students and practitioners to interface with visiting speaker; manage all visit logistics and follow-up including evaluations.
  • Support the Fuqua School of Business's Net Impact Club in designing, executing, and evaluating annual marquis events such as Day in Durham (~150 attendees) and the Sustainable Business and Social Impact (SBSI) Conference (500-600 registrants from across Duke and external).
  • Liaise with c-suite global leaders on the CASE Advisory Council and CASE i3 Advisory Council to plan council meetings, travel, speaking engagements, class presentations, etc.
  • Coordinate logistics and managing vendors for a variety of student and professional meetings / trainings / executive education offerings, including developing project management plans and timelines, managing invitations & RSVPs, tracking and managing to budget (both expenses and revenues), booking space, and coordinating catering.

 

Social Entrepreneurship Prize Management (~40%)

  • Work with CASE Executive team and Board members of high-net worth family foundation (the Prize donor/sponsor) to develop award scope, criteria, terms of agreement and expectations of awardee.
  • Design comprehensive annual application process, launch and globally promote award.
  • Manage annual selection process, and all logistics related to award notification, agreement, payment, and evaluation.
  • Coordinate award presentation event and dinner, including invitees, logistics, speaking order, and any keynote preparation with the awardee.
  • Liaise with the Fuqua School of Business Marketing Team to disseminate press announcement of / media engagement for the award to national and global media and press.
  • Manage budget and monitor program financials including invoicing, expense reimbursements and award disbursements.
  • Design and collect data to evaluate overarching program, liaise with Awardee to monitor progress and collect reports as required by donor organization.
  • Report to donor organization annually on operations and lessons learned.

    SKILLS AND QUALIFICATIONS
  • Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program and at least 5 years of project management, business, or educational administration experience, with significant background in managing complex projects.
  • Ability to independently prioritize and manage multiple projects simultaneously, meet deadlines, communicate progress with critical stakeholders, and work collaboratively on a rigorous team with constantly shifting priorities.
     
  • Utmost professionalism and ability to interact effectively with a range of constituents, including undergraduate and graduate students, government officials, executive level business leaders, nonprofit executives, donors, faculty, and staff at all levels.
  • Ability to thrive in a fast-paced environment with a constant feedback loop and high standards and that embraces ongoing learning and refinement.
  • Superior written and verbal communication skills and outstanding attention to detail.  
  • Demonstrated understanding of social impact and interest in CASE’s mission.
  • Expertise in or willingness/capacity to learn various software applications and web-based tools such as Word, PowerPoint, Excel, Adobe Creative Suite ,Salesforce, Basecamp, iContact, and Google Analytics.  
  • Willingness to work flexible hours in support of events and program delivery.

The above statements describe the general nature and level of work being performed by the individual assigned to this classification.  This is not an exhaustive list of all responsibilities and duties required of personnel so classified.

 

 

 

Minimum Qualifications

 

 

 

 

Education

 

Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program.

 

 

Experience

 

Work requires three years of experience in program administration or OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events.

 

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

 

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

 

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

 


Nearest Major Market: Durham
Nearest Secondary Market: Raleigh