Share this Job


Req ID:  2894
Date:  Sep 9, 2019

Durham, NC, US, 27710


9:00am - 9:30pm, every third weekend. 


Duke Regional Hospital has served Durham, Orange, Person, Granville and Alamance counties and the surrounding communities for nearly 40 years. With more than 1,900 employees, its focus is on providing outstanding medical care with compassionate, personalized service in a comfortable community hospital setting. Duke Regional Hospital has 369 inpatient beds and offers a comprehensive range of medical, surgical and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services, and also offers care at the Duke Rehabilitation Institute and Davis Ambulatory Surgical Center. In fiscal year 2018, Duke Regional Hospital admitted 16,299 patients and had 165,953 outpatient visits in fiscal year 2017.


U.S. News & World Report ranked Duke Regional Hospital as #10 in North Carolina and #4 in the Raleigh-Durham area for 2018-19.


Duke Nursing Highlights:


  • Duke University Health System is designated as a Magnet® organization
  • Nurses from each hospital are consistently recognized each year as North Carolina’s Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance!


 Occ Summary

Responsible for coordinating continuum of care a ctivities for assignedpatients and ensuring optimum utilization of resou rces, servicedelivery and compliance with external review agencies' requ irements.


Work Performed


Coordinate and facilitate t imely implementation of discharge plans forassigned patients; arrange fo llow-up care as appropriate.Maintaineffective communication with health care team members related todischarge planning and utilization managemen t.Documentfindings,discharge arrangements and actions taken according t odepartmental guidelines; prepare reports and maintain records asrequire d.Act as an educational resource and provideconsultation to hospital med ical personnel regarding discharge planningprocess and applicable federa l, state and local regulations; identifybenefits, implications and limit ations of home care as appropriate.Provide concurrent review and follow up with appropriatepersonnel regarding denials.Collect denial data fortrendingWork with appropriate staff to develop processes toprevent denials and improve reimbursement.Collect analyze andreport data for resource u tilization, compliance, QI and other areas asassigned.Provide feedback t hat will enhance negotiations withpayers.Develop and maintain positive r elationships withcustomers internal and external to Duke Health System.P erformother related duties incidental to the work described herein.

< br/>

Knowledge, Skills and Abilities

Ability to work effectively in a self-directed roleAbility tomulti-task, capable of daily proble m-solving complexissuesExcellent written and verbal skillsBasic computer skillsnecessary


Level Characteristics




Minimum Qualifications




BSN or MSW required




3 years of relevant experience


Degrees, Licensures, Certifications


Requires ACM or CCM certification within 3 years of hire. BSN must have current or compact RN licensure in the state of North Carolina. MSW must have a current North Carolina license as a CMSW within 90 days of hire or a current license as an LCSW.


Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Nearest Major Market: Durham
Nearest Secondary Market: Raleigh