Behavioral Technician - Psychiatry - NC PAL
Durham, NC, US, 27710
School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,500 faculty physicians and researchers, more than 1,300 students, and more than 6,000 staff, the Duke University School of Medicine along with the Duke University School of Nursing, Duke University Health System and the Private Diagnostic Clinic (PDC) comprise Duke Health. a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.
Occupational Summary
Provide consultation and technica l support to families of patients receiving services within the Duke Uni versity Department of Psychiatry, specifically NC-PAL, regarding coordin ation of care across the School of Medicine (SOM) as well as available community resources.
Work Performed
Serve as a consultant and patient navigator to parents/caregivers of children and adolescents with IDD, Intellectual Development Disabilities via telephone and in clinic. Guide parents in navigating and coordinating clinical and educational services within the Duke University Systemand broader community. Assist parents with reaching their self-identified goals. Encourage parents to contact the appropriate medical and educational professionals when they have a concern. Schedule time and place for family activities and conduct follow-up phone calls to program families. Compile and keep records of information concerning services rendered to families .
Perform other related duties incidental to the work describe d herein. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. Thi s is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Knowledge, Skills and Abilities
High level of knowledge regarding the resources available in the community for individuals with special health care needs and their families. Experience navigating youth-serving systems of care, including educational , health, supportive services, etc. Respectful of the differences in culture and language in families and in local communities. Ability to work with families, staff, and diverse communities. Ability to work with groups, as well as individuals, using a family-centered team approach.
Excellent communication skills, ethical, and bilingual-Spanish/Eng lish preferred.
Education
Work requires a general educational background normally equivalent to a high school education.
Experience
Experience with providing guidance and assistance to families of individuals with IDD.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University HealthSystem may include essential job functions that require specificphysical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Minimum Qualifications
Education
Work requires a general educational background normally equivalent to a high school education.
Experience
Experience with providing guidance and assistance to families of individuals with behavioral issues.
Job Code: 00000883 BEHAVIORAL TECHNICIAN
Job Level: 07
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Ourcollective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at DukeUniversity and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Nearest Major Market: Durham
Nearest Secondary Market: Raleigh