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Peer Coach, Behavioral Technician - Psychiatry - Child Div - PiCASO Program, PT

Work Arrangement: 
Requisition Number:  220891
Regular or Temporary:  Regular

Durham, NC, US, 27710

Personnel Area:  MEDICAL CENTER
Date:  Sep 22, 2023
School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,500 faculty physicians and researchers, more than 1,300 students, and more than 6,000 staff, the Duke University School of Medicine along with the Duke University School of Nursing, Duke University Health System and the Private Diagnostic Clinic (PDC) comprise Duke Health. a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.

This is a part-time position- 10 hours per week.


Occ Summary

The young adult peer support team in the Division of Child and Family Mental Health and Community Psychiatry started conducting peer-to-peer coaching work in 2016, including an initial pilot research program and a NIH-funded study where adolescents and young adults with chronic health conditions receive peer coaching. Alongside the deployment of this coaching intervention as part of these research endeavors, a non-research peer coaching program was created to support adolescent/young adult cancer survivors cared for at the Duke Cancer Institute (DCI) run by the PiCASO team called Bobby’s Coaches.

The Peer Coach/Behavioral Technician is a part of the Bobby’s Coaches program and will provide consultation and social support to patients receiving services within the Duke University Health System, regarding navigating the healthcare system and engaging in self-management related to a chronic condition or special health care need.


Work Performed

  • Serve as a health and wellness coach for adolescents and/or young adults with chronic conditions or special health care needs via telephone.
  • Guide and prompt adolescents and/or young adults to become active participants in their healthcare, provide socio-emotional support to adolescents and/or young adults in navigating and managing clinical and other services related to their condition within the Duke University System and broader community.
  • Assist adolescents and/or young adults with reaching their self-identified goals.
  • Encourage adolescents and/or young adults to contact the appropriate medical and mental health professionals when they have a concern.
  • Compile and keep records of information concerning services rendered to patients. 
  • Maintain regular contact with the Peer Coach Program Staff/Coordinator and attend biweekly supervisory meetings at Duke.
  • Perform other related duties incidental to the work described herein.


The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.


Knowledge, Skills and Abilities

Excellent communication skills; mature, ethical, and conscientious.


Minimum Qualifications



Work requires a general educational background normally equivalent to a high school education.



Experience with providing guidance, assistance, or emotional support to individuals with chronic health conditions.




Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.


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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Nearest Major Market: Durham
Nearest Secondary Market: Raleigh