Work Arrangement: 
Requisition Number:  245557
Regular or Temporary:  Regular

Durham, NC, US, 27710

Personnel Area:  MEDICAL CENTER
Date:  Jul 11, 2024

School of Medicine

Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.

 Occupational Summary


 Behavioral Technician


Child and Family Mental Health and Community Psychiatry


The young adult peer support team in the Division of Child and Family Mental Health and Community Psychiatry started conducting peer-to-peer coaching work in 2016, including an initial pilot research program and a NIH-funded study where adolescents and young adults with chronic health conditions receive peer coaching. Alongside the deployment of this coaching intervention as part of these research endeavors, a non-research peer coaching program was created to support adolescent/young adult cancer survivors cared for at the Duke Cancer Institute (DCI) run by the PiCASO team called Bobby’s Coaches.


The Peer Coach/Behavioral Technician is a young adult cancer survivor and as a Bobby’s Coaches team member will provide consultation and social support to adolescent and young adult patients receiving services within the Duke University Health System, regarding navigating the healthcare system and engaging in self-management related to cancer survivorship. 


Work Performed

  • Serve as a peer health and wellness coach for adolescents and young adult (18-30 years of age) cancer patient/survivors via telephone.
  • Guide and prompt adolescents and young adult cancer survivors to become active participants in their healthcare, provide socio-emotional support in navigating and managing clinical and other services related to their condition within the Duke University System and broader community. 
  • Assist adolescents and young adult cancer survivors with reaching their self-identified goals. 
  • Effectively utilized the shared experience of cancer survivorship to support adolescents and young adult cancer survivors as they navigate transitions of cancer survivorship and young adulthood. 
  • Encourage adolescents and young adult cancer survivors to contact the appropriate medical and mental health professionals when they have a concern.   
  • Complete initial and ongoing peer coaching trainings as provided by the Bobby’s Coaches team.
  • Compile and keep records of information concerning services rendered to patients. 
  • Maintain regular contact with the Peer Coach Program Staff/Coordinator and attend biweekly supervisory meetings at Duke. 
  • Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.


 Knowledge, Skills and Abilities


Excellent communication skills; mature, ethical, and conscientious.



Work requires an educational background normally equivalent to a high school education.



Work requires one year of experience in a position involving patient/public contact.











Minimum Qualifications




Work requires an educational background normally equivalent to a high school education.




Work requires an educational background normally equivalent to a high school education.



Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Ourcollective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions: Certain jobs at DukeUniversity and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Nearest Major Market: Durham
Nearest Secondary Market: Raleigh