Assistant Nurse Manager, Clinical Services, Home Health

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke HomeCare & Hospice

Pursue your passion for caring with Duke HomeCare & Hospice, which offers hospice, home health, and infusion services across the region, as well as serves as the home forthe Duke Caregiver Support Program. Team members work closely with a patient's physician to provide comprehensive, individualized care in the comfort of their home or at our inpatient hospice facility in Durham, NC.

To have the opportunity to speak to someone further about this position, please click this link to schedule with a recruiter: https://calendly.com/jacqueline-huff/homecare-hospice-information

Shifts: Monday-Friday 8:00 AM-5:00 PM, with call as required per unit needs.

Assistant Nurse Manager, Clinical Services (ANM) is a role developed to work in coordination with the nursing leadership with Duke Home Health to ensure the work is accomplished safely and effectively. The ANM serves as leadership support for staff, physicians and other related providers on service- specific clinical issues. The ANM requires demonstration of leadership, clinical, and interpersonal skills and broad experience in field of home health. The ANM collaborates with the manager on clinical and non- clinical operations related to the designated service area. The ANM serves as the leader support when the manager is unavailable.

Duties and Responsibilities of this Level

• Duties and responsibilities include those required of the clinical nurse, preceptor, and charge nurse role. In conjunction with nurse manager, the assistant nurse manager will plan, coordinate clinical requirements for staff and ensure all CBO and CBE requirements for staff are current.
• Plan and assist with coordination of unit staff schedules and submit for manager approval.
• Coordinate clinical training requirements with staff regarding equipment and supplies.
• Consult with preceptors and orientees on a regular basis to provide support and determine how orientation should proceed on an individual basis.
• Assist NMO in preparation, oversight, maintenance and monitoring of budget utilization
• Collaborate with the manager for issue resolutions and projects to improve work flow processes throughout the department utilizing a proactive approach.
• Collaborate with different departments (pharmacy, radiology, lab, registration) to resolve issues and improve work flow processes throughout the department.
• Participate with the nurse manager in the interview process and selection of new staff.
• Oversee various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations and other related activities.
• Mentor/coach staff to enhance their professional development.
• Assess the performance of assigned new hires and orientees including entry level nurses, nursing care assistants and health unit coordinators; provides ongoing feedback and coaching.
• Understand and communicate potential clinical equipment or supply issues to appropriate support team members (Materials, Biomed, Sterile Processing, etc).
• Mentor and monitor the preceptors for all new employees.
• Facilitate provision of clinical/education updates and skill check-offs to entire staff on a regular basis.
• Provide immediate support or education on policy, procedures, equipment and supplies as needed.
• Responsible for learning, implementing and teaching new technology/procedures.
• Provide clinical consultation and guidance as needed to facilitate patient care.
• Other projects and duties as directed by the department manager.

Knowledge, Skills and Abilities

• Knowledge of scope of the registered nurse, licensed practical nurse and NCA
• Knowledge of and appropriate application of the nursing process
• Knowledge of professional theory, practice and procedure
• Ability to assess nursing needs of acute and chronically ill patients and their families
• Ability to independently seek out resources and work collaboratively
• Ability to establish and maintain effective working relationships
• Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others
• Ability to teach patients and families in accordance with the nursing plan of care
• Ability to use sensory and cognitive functions to process and prioritize information, treatment, and follow-up
• Ability to use fine motor skills
• Competent in BLS and/or other specialized life support requirements designated by work area
• Ability to record activities, document assessments, plan of care, interventions, evaluation and re-evaluation of patient status
• Ability to use computer and learn new software programs
• Ability to document and communicate pertinent information using computer and/or paper documentation tools
• Ability to navigate the entity to provide clinical care for patients
• Ability to withstand prolonged standing and walking
• Ability to remain focused and organized
• Working knowledge of procedures and techniques involved in administering routine and special treatments to patients
• Working knowledge of infection control procedures and safety precautions
• Working knowledge and completion of appropriate JCAHO and other regulatory requirements.
• Pre-employment Physical Capacity Testing Required

Minimum Qualifications

Education

BSN required.

Experience

Requires three years of appropriate clinical experience.

Must obtain a nursing leadership certification within two years of hire of appointment.

Degrees, Licensures, Certifications

Must have current RN licensure in the state of North Carolina or compact RN licensure in participating state.

BLS required  or may be completed during orientation.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.