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Assistant Director of Game Operations, Championships & Events

Be You.

Be Bold.

What You'll Do:

Facility Operations & Management

Manage Assigned Athletic Facilities

• Serve as Facility Manager for assigned athletic venues and support spaces, including:
  • Jack Coombs Field
  • Baseball Locker Room
• Oversee facility maintenance projects, repairs, and operational improvements.
• Coordinate installation and removal of Matrax flooring as needed.
• Conduct facility walkthroughs at least twice monthly to ensure safety, cleanliness, and operational readiness.
• Submit, monitor, and track facility work orders through completion.

Coordinate Facility Scheduling

• Develop and distribute weekly facility schedules.
• Manage facility access and usage requests.
• Coordinate door and elevator scheduling for assigned facilities and events.

Collaborate with Campus Partners

• Serve as the primary liaison with:
  • Facilities Management Department (FMD)
  • Environmental Services
  • Landscape Services
  • Sanitation and Recycling Services
• Coordinate staffing support requests with campus operational teams.
• Build and maintain productive relationships with campus stakeholders and contracted service providers.

Support Departmental Projects

• Assist with facility initiatives and operational projects as assigned by the Director of Athletic Facilities.
• Obtain and maintain forklift certification as required.

Game Operations & Event Management

Lead Game Day Operations

• Develop comprehensive game day operational materials, including:
  • Game day guides
  • Visiting team guides
  • Officials' guides
  • Broadcast and television operations guides
• Coordinate event staffing plans and game day deployment schedules.
• Manage parking, traffic flow, and event logistics in collaboration with facility operations personnel.
• Maintain game management timelines, operational documents, briefings, and data sheets.
• Ensure venue operations plans and emergency response procedures remain current and effective.
• Assist with game operations budget preparation, monitoring, and reconciliation.

Baseball Operations Leadership

• Serve as the primary Game Operations Manager for Baseball.
• Act as Facility Liaison for ACC Baseball Championship practice and batting practice operations.
• Serve as Tournament Director for NCAA Baseball Championship events hosted at Duke.

Fencing Operations Leadership

• Serve as Game Operations Manager for Fencing competitions.
• Function as Tournament Director for ACC Fencing Championships.
• Support NCAA Fencing Championships as Tournament Manager.

Football Operations Support

• Serve as Secondary Manager and Command Center Liaison for Football operations.
• Coordinate command center preparations and event readiness.
• Assist with football-specific parking, traffic, and exterior operational planning.
• Collaborate with game and operations managers to ensure seamless event execution.

Basketball & Olympic Sports Support

• Participate on the Basketball Entry Operations Team.
• Provide operational support for basketball contests, Olympic sports competitions, and major athletics events as assigned.

Championships Management

Coordinate Conference and NCAA Championships

• Develop championship operational plans and event management guides.
• Oversee championship staffing, logistics, parking, and traffic management.
• Prepare and manage championship budgets and financial settlements.
• Maintain championship timelines, operational documents, and staffing plans.
• Assist with championship bid development and submission processes.
• Monitor and manage championship event budgets to ensure fiscal responsibility.

Special Events Management

Support External and Special Events

• Partner with the Director of Special Events and facility management teams to coordinate:
  • Venue operations
  • Event staffing
  • Guest services
  • Parking and traffic management
• Maintain operational timelines, staffing plans, and event documentation.
• Execute events within approved budgets and operational expectations.
• Serve as primary event operations support for activities hosted at Jack Coombs Field.
• Provide operational leadership for special events as assigned.

Leadership & Administrative Responsibilities

Student Development

• Mentor and support student interns assigned to the department.
• Provide training, professional guidance, and leadership development opportunities.
• Foster a collaborative environment that supports learning and growth.

Administrative Support

• Maintain departmental office voicemail and shared email communications.
• Assist with departmental initiatives and operational planning activities.
• Support strategic objectives established by Athletics leadership.

What You'll Bring

Knowledge, Skills, and Abilities

• Knowledge of collegiate athletics event management, facility operations, and championship administration.
• Strong project management and organizational skills.
• Ability to manage multiple events and priorities simultaneously.
• Knowledge of crowd management, safety protocols, and emergency planning.
• Excellent communication and relationship-building skills.
• Ability to collaborate effectively with coaches, administrators, campus partners, vendors, and external stakeholders.
• Experience developing event operations plans, staffing schedules, and logistical strategies.
• Strong budget management and fiscal accountability skills.
• Ability to lead under pressure and adapt to rapidly changing event environments.

Leadership Characteristics

• Demonstrates initiative, accountability, and sound judgment.
• Maintains a commitment to service excellence and operational efficiency.
• Builds strong partnerships across the Athletics Department and University community.
• Leads with professionalism, inclusivity, and a collaborative mindset.
• Supports continuous improvement and innovation in athletic event operations.

Minimum Qualifications

Education

Experience

Preferred Qualifications

• Experience supporting NCAA and conference championship events.
• Experience managing athletic venues and complex event logistics.
• Experience supervising student staff, interns, or event personnel.
• Experience with budget planning and event financial management.

Licenses & Certifications

• Ability to obtain and maintain Duke forklift certification as required.
• Valid driver's license preferred.

Choose Duke.

Ready to Make a Difference?

Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $49,939.00 to USD $79,487.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.