Artist Services Coordinator

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Artist Services and Coordinator

This position works closely with the Duke Arts team, jointly reporting to the Production Manager (primary) and the Manager of Campus & Community Initiatives (secondary).

Responsibilities

Manage the artist engagement aspects of a wide range of Duke Arts projects and events involving event production, artist residencies, hospitality, transport, and general office support.

PRODUCTION (40%)

• • Support and work with the Production Manager by independently managing assigned presentations of Duke Arts events in various venues on and off campus, in Durham and elsewhere by:
    • Providing comprehensive support on production logistics, such as assisting with airport pick-ups and hospitality and equipment needs; coordinating hotel and ground transport within specified budgets
    • Scheduling freelance and contracted staff, and working closely with that staff and ushers at each event
    • Liaising with the University Box Office to communicate front-of-house details and coordinating any relevant artist needs for each performance (including artist ticket needs, set-up sheets pre-announce, etc.)
    • Coordinating with front-of-house operations at events, and working with/supporting box office and artist merchandise sales (as necessary)

• • Must be available to work during and be present at events during the academic year which are mostly held on nights and weekends 

RESIDENCY (30%)

• • Collaborate in executing artist residencies that include artist engagement with campus and community partners
  • Provide support to the Manager of Campus & Community Initiatives with residency logistics, including travel arrangements, campus room and venue reservations, and catering for a variety of engagements on and off campus
  • Coordinate ticket requests for campus and community partners in collaboration with the University Box Office
  • Maintain documentation of progress on assignments and projects through shared folders with residency-related materials
  • Attend a variety of residency events throughout the season, providing support on room setup/breakdown, tech/AV, and the procurement of materials for these events
  • Provide/coordinate ground transportation (and other artist services, as needed) for artists participating in residency events

GENERAL OFFICE SUPPORT (25%)

• • Facilitate coordination between the production and engagement departments
  • Maintain master calendar for the office that provides a comprehensive picture of production and residency events
  • Supervise the Arts Administration Intern and the associated budget,

OTHER DUTIES AS ASSIGNED (5%)

Education/Training

This work generally requires a knowledge of the principles and activities associated with arts events generally acquired with the acquisition of a bachelor's degree in the arts or a related field.

Experience

This work ideally requires one year of coordination or management experience in the arts or a directly related field (such as a student tour manager or a stage operations coordinator) to become familiar with the administration of activities necessary to provide house, facilities and equipment management for a arts department. Or an equivalent combination of relevant education and/or experience.

Skills/Knowledge

• Excellent time management, planning, and organizational skills
• Well-developed interpersonal, communication, and writing skills
• Proficient in Microsoft Office Suite, Google Docs, and WordPress
• Knowledge of and interest in non-profit arts administration and arts production
• Team oriented and energetic

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.