Analyst, IT

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About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Job Title:  IT ANALYST    
Job Code: 2423

FLSA: E Job Level: C

Revised Date:    
Job Family: JF 08
 

Duke Heart is redefining the way we manage registries, PI/QI, and research by developing clinical experts into skilled analysts. The clinical expert should have deep domain experience and be capable of managing assigned registries with their relevant clinical outcomes, while also learning to use data management technology (e.g. SQL, SSRS). Our goal is for the team to be responsible for the domain, including assigned registries, while evolving and improving the way the registry work is performed and how data for the domain are managed. We need a hard-working, creative person who has significantly more than a basic interest in informatics and is capable of performing the manual abstraction work while at the same time improving their work methods and procedures through the use of technology.

Heart Center domains are generally aligned with our clinical programs which include Aortic Disease, Arrhythmia, Cardiothoracic Surgery, Coronary Artery and Vascular Disease, Heart Failure, and Structural Heart.
 

Work Performed

Use your extensive knowledge and clinical experience in Cardiology or Cardiothoracic Surgery to interact with physicians, practitioners, nurses, and other team members in order to understand their needs and how they intend to improve performance of clinical operations and/or quality, and translate these goals into development terms, via requirements or descriptive documents and/or delegate or develop the deliverable.

Serve as clinical and operational resource. Develop a deep expertise in the cardiothoracic surgery domain, especially as relating to the Society of Thoracic Surgery clinical databases.

Work closely with developers, day to day, when deliverables are beyond your technical expertise and identify opportunities for efficiency, clarify the work and work towards a good end product (e.g. dataset, report or dashboard).

Understand and track the prioritization, backlog, and progress of these requests; used to support Registries, PI/QI, Safety, Research, Operational inquiries, and Clinical or Operational Dashboards. Including requests supported by external entities.

Abstract clinical data where electronic sourcing is not possible.

Design and implement the process to document existing or newly developed sources of clinical information including the creation of data dictionaries. Analyze data and identify strengths and weaknesses of data sources.

Evaluate effectiveness of improvement strategies by testing the work for relevance and accuracy. Increase clinical understanding of performance improvement strategies within CSU and all clinical workflows.

Build datasets, reports and/or dashboards using SQL, SSRS, and/or PowerBI.

Perform other related duties incidental to the work described herein.
 

Required Qualifications at this Level

Education/Training:        
Bachelor of Science in a clinical area.

LICENSURE/CERTIFICATION:
Current or former RN or APP license

Experience:                       
Cardiology or CT surgery clinical practice and significant exposure to clinical workflows (3 years)

Experience interacting with physicians in the cardiology or CT surgery care areas supporting education, performance improvement and or educational activities (1 year).

Skills:    
               
Critical thinking skills evidenced by working in a clinical environment like intensive care, ED or other acute clinical settings where these skills and decision making are used day to day.

Communication (verbal and written) skills as evidenced by participation as a trainer or engaged with coordination of work with physicians.

Experience with patients in cardiology or CT Surgery to fully understand the context of this position.

Excel and excel capabilities like pivot tables.

Will be required to learn technology architecture, billing coding systems (HCPCS/CPT) and others, define and revise computed phenotypes, and be experienced with or able to learn SQL queries, SSRS, and Power BI.

Will be required to learn how to analyze current workflows and system architectures associated with technology products

Must have strong soft skills and credibility with physician community and be able to translate technical issues to non-technical clinicians.

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Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.