Analyst, IT - Duke Cancer Institute

School of Medicine

Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.

Occupational Summary

Support analytical data and information needs for clinical and operational customers.  Collaborate with assigned teams to deliver data requests, efficiently leveraging available applications and data across the system; provide consultation support on available tools, design options, data elements, and reports.  Maintain and troubleshoot existing reports available on all supported platforms; identify early issues and blocks, escalating as needed. Apply Agile methodologies around deliverables, mindful of timelines, budget and clear communication out to team and customers. Uphold the team’s value of inclusion, knowledge sharing and excellence in innovation.

*NOTE: This is a remote position. Candidate may be required to come on-site for trainings, special meetings, etc.

Work Performed

Responsibilities – 65% Effort

• Provide data, reports and analytic support for operational, strategic and research stakeholder groups leveraging analytical assets and tools available across the system.
• Identify, manipulate, integrate, analyze and validate data from multiple sources as needed, leveraging the Electronic Health Record (EHR) data.
• Accurately apply data domain knowledge in the design and build of reporting, information, and analytic solutions. 
• Write and maintain technical documentation for analytical data tools.
• Perform quality assurance testing and validation with customers to ensure completeness and accuracy of data prior to migration into the production environment. 
• Understand and follow all established guidelines for data development, migration and maintenance to relevant data environment(s).
• Ensure all deliverables conform to the established standards; including change management processes, naming conventions, and documentation standards.
• Support and contribute to team foundational efforts around best practice and infrastructure optimization.

Project Management – 10% Effort

• Understand the project purpose and desired outcomes.  Gather and consistently document requirements for requests in collaboration with customers and translate these requirements into data analytics solutions for delivery.
• Collaborate closely with stakeholder to understand deliverable roadmap and ensure projects meet deadlines.  Attend meetings as required.  Communicate updates to stakeholders regularly.

Communication – 15% Effort

• Clearly convey, orally and in writing, technical information to a technical and non-technical audience.  
• Communicate concerns clearly in a professional manner.  Refer complex questions and escalate issues to others as appropriate. 
• Respond timely to emails, phone calls and questions, generally within one to two business days. Update stakeholders regularly on the status of their work requests. 
• Be proactive and actively participate in team meetings, committees, task forces and ad hoc groups. 
• Embrace team values such as active participation, active listening and transparency.

Technical Innovation  – 15% Effort

• Stay current with emerging technologies and industry trends 
• Learn new applications or technical coding languages, applying new technologies to workflows and/or reporting deliverables. 

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Minimum Qualifications

Education/Training

Work requires knowledge normally acquired thru a Bachelor’s degree in Sciences and Applied Sciences preferred. Degrees in Computer Science, Mathematics, or a related field will be considered.

Experience

Work generally requires one year of related experience OR an equivalent combination of education and relevant experience. Experience in an analytical role within the healthcare industry is preferred.

Skills

• Self-starter and self-motivated
• Able to effectively work on a multi-disciplinary and diverse team
• Proven ability to learn and apply new technical skills consistently, efficiently and accurately
• Proven ability to follow instructions and ask questions when unsure
• Solid and effective written, interpersonal, oral and presentation skills
• Organized and Attentive to detail

Job Code: 00002423 ANALYST, IT
Job Level: C

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collectivesuccess depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke Universityand Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.