Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

The Fuqua School of Business Office of Admissions

Position Summary

Admissions Counselor 

Overview

The Admissions Counselor provides administrative support, project management and coordination of admissions functions related primarily to the Daytime and Accelerated Daytime MBA (AMBA), and reports to the Associate Director of Admissions. This position works closely with admissions officers to support their efforts in counseling prospects/applicants, executing on outreach and yield strategies, assisting with in-person and virtual events, and helping with data analysis to guide initiatives.  The Admissions Counselor helps across the broader Admissions team as needed. This position is based in Durham, NC, and is an in-person, on-campus role.

Responsibilities

• Assist the Daytime and AMBA teams in the implementation of admissions processes and practices.
• Manage the admissions email inbox, fielding all general inquiries and acting as the primary counselor to support all Daytime and AMBA inquiries and share with Admissions Advisors as needed for follow-up.
• Serve as the Officer of the Day for the Admissions Office, welcoming guests and greeting walk-in prospective students. During official campus visit days, this position will lead the information session with Q&A for applicants and prospective MBA students.
• Assist Daytime staff with connecting prospective students with current students, clubs, and resources for the purpose of learning more about Fuqua.
• Host weekly individual office hours and group office hours for applicants, admits, and students on the waitlist to answer questions and share information about Fuqua.
• Review transcripts to determine applicant eligibility for the Accelerated MBA program.
• Read and evaluate applications for both the Daytime and Accelerated MBA programs as a member of the Admissions Committee. Present applications to the committee for consideration, and support the Daytime Admissions team with welcome emails, admit gifts, and building relationships with admitted students.
• Interview candidates for admission as needed.
• Work closely with the Associate Director of Admissions to co-create digital content and virtual presentations for Daytime and AMBA virtual information sessions.
• Serve as the primary presenter for Daytime MBA and AMBA virtual information sessions, and assist with virtual events in answering candidate questions, preparing virtual booths, and ensuring post-event data is accurate, recorded, and updated.
• Coordinate logistics for virtual information sessions, including entering events, monitoring registration, and creating Zoom links.
• Work closely with the Associate Director of Admissions and Social Media ARCs to manage and curate social media content to showcase the school's culture and offerings to prospective applicants and admitted students. This includes creating digital assets for social media campaigns.
• Support on-campus events such as Diversity Weekends, Admitted Student Weekends, and Open Houses. 
• Develop relationships with applicants, students, and alumni and provide exceptional customer service.
• Additional duties as assigned.

Skills and Qualifications

• Undergraduate degree required.
• Admissions, counseling, or corporate recruiting experience highly desirable.
• Proficiency in crafting social media content is strongly preferred.
• Strong communication (written and verbal), presentation, and interpersonal skills are essential. 
• Detail-oriented, self-motivated, and demonstrated ability to manage multiple responsibilities simultaneously in a fast-paced environment.
• Must be very comfortable in a highly computerized environment. Proficiency with CRM systems, virtual conferencing programs (Zoom), PowerPoint, and Excel required.  

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.