Admissions & Student Services Coordinator

Background 

The Duke Global Health Institute (DGHI) is a university-wide institute created to coordinate, support, and implement Duke University’s interdisciplinary education, research, and service activities related to global health. Aiming to achieve health equity for vulnerable groups and individuals around the world, DGHI’s mission is to: 1) Prepare global health leaders through world-leading, interdisciplinary education. 2) Seek innovative solutions to the world’s most pressing global health challenges and 3) Partner for change by engaging international and local organizations in locally grounded, collaborative projects around the world, as well as in Durham, NC and the American South. The DGHI community involves 111 staff and 99 core faculty and 84 affiliate and adjunct faculty. DGHI values humility, compassion, respect, cultural sensitivity, collaboration, diversity and inclusion, and commitment to impact.

DGHI’s unique, multidisciplinary focus distinguishes Duke’s excellence in the education and training of the next generation of global health scholars and practitioners. At the undergraduate level, DGHI offers a GH major and minor, as well as an accelerated bachelor’s/master’s program. At the graduate level, DGHI’s two-year Master of Science in Global Health (MS-GH) attracts diverse students from around the world. DGHI also offers a graduate certificate in GH for graduate and professional students from across Duke, a doctoral scholar’s program, and extended, mentored training opportunities for Duke medical students, residents, and fellows. 

We are seeking a Administrative Coordinator for Graduate Admissions to join DGHI and our education team. This position reports to an Assistant Director and works closely with the faculty director of the MS-GH program on all aspects of the admissions and recruiting processes and is an integral member of the Education team, which includes the Associate Director for Academic Services, Assistant Director for Curricular & Student Affairs, Assistant Director for Experiential Learning, two Student Services Coordinators, an Education Marketing Coordinator, and a Staff Assistant. This position also works closely with The Graduate School. The position is hybrid – typically 3 days on-site, 2 days remote.

Scope of Responsibilities

Master of Science in Global Health marketing, admissions, and recruitment (60%)

• This position is responsible for strategic planning, managing, coordinating, implementing and tracking all aspects of the Master of Science in Global Health admissions and recruitment process, and scholarship communications. This person is the primary external face/voice of the DGHI admissions process to prospective students and other internal and external stakeholders and is the liaison to The Graduate School:
  • Administer and manage all aspects of the admissions and recruitment process from initial correspondence until matriculation for the MS-GH degree program, including strategic planning, managing all applications, admission, and enrollment targets,
  • Manage and conduct all admissions correspondence (in person, phone, zoom, email) with prospective students and applicants, including student admissions interviews. Monitor progress of all admissions decisions.
  • Collaborate in developing and implementing the marketing strategy in conjunction with the marketing coordinator and the DGHI Communications team.
  • With the DGHI Finance team, develop and maintain financial projections for MS-GH program revenue and financial aid expenditures (+$1m annually), including liaising with The Graduate School to communicate awards.
  • Develop and manage annual budget for travel, event, and other expenses related to marketing and recruitment activities, including graduate fairs, academic conferences, local open house events, and other associated expenses.
  • Conduct faculty training on admissions process; schedule, and record outcomes of MS-GH admissions committee meetings; implement comprehensive interview structure and rubric for admissions process.
  • Manage, maintain, track, analyze, and report on data related to MS-GH admissions throughout annual cycle to internal and other audiences as appropriate.
  • Serve as primary liaison to The Graduate School and other administrative offices (e.g., Bursar, Visa Services) on issues related to graduate admissions and financial aid.
  • Liaise with Duke Kunshan University MS-GH recruiting and admissions team to align efforts where possible.
  • Represent DGHI and the MS-GH program at appropriate events on-campus, locally, and nationally.

Doctoral and post-doctoral programs and activities (5%)

• With the education team and the DGHI finance team, develop financial models/projections to achieve program goals.
  • Maintain and report on data related to doctoral and post-doctoral program activities and budgets to internal and other audiences as appropriate.
  • Administer and support review and award processes for doctoral and post-doctoral competitive funding opportunities; collaborate with campus-wide administrative offices/DGSAs to facilitate awards.
• Represent DGHI and doctoral opportunities to internal, on-campus, and other audiences as appropriate, including.
  • Tracking student progress, maintain records, and confirm completion of program.
  • Coordinating monthly doctoral seminars and other events as needed.
  • Scheduling, developing agendas, and recording outcomes of the DGHI doctoral scholars committee and review committee meetings.

Alumni and professional/career development activities (20%)

• With input from Education team, faculty directors, students, and alumni, liaise and coordinate with relevant offices and resources at Duke to support comprehensive career and professional development services to GH majors, minors, and graduate students.
  • Maintain information on student career outcomes for the Master of Science in Global Health degree program.
  • Liaise with Global Health employers to offer networking opportunities and workshops to MS GH students.
  • Facilitate communication of job openings and resources to global health students and alumni through standard channels and social media.

• Strategic planning for increased alumni engagement for education and student learning activities, including internship, and mentoring opportunities
• Liaise with DGHI communications team around alumni affairs and annual alumni survey.
• Other duties as assigned.

Student Advising (15%)

• Advise students and prospective students across all DGHI education programs and levels on degree requirements, experiential learning, and professional development resources in global health. Maintain advising notes on individual students.

Qualifications

The DGHI Education team seeks candidates with the following education, experience, and skills:

• Strong candidates will have a degree in education, global health or public health, business administration, organizational development, or relevant field. A master’s degree is preferred (or an equivalent combination of relevant education and/or experience).
• Minimum of five years of professional experience in higher education, including at least three years in an admissions management or program recruitment/marketing role. Strong candidates will have experience in global health, international education, or related area (or an equivalent combination of relevant education and/or experience).
• Proven record of working in a team-oriented, dynamic, fast-paced environment.
• Significant experience or expertise in project management, organization, and communication skills (oral and written), synthesizing data into comprehensive reports for strategic planning
• Experience living, working, or studying in international or cross-cultural settings is preferred
• Excellent interpersonal and people skills and commitment to diversity.

Minimum Qualifications

Education

Work requires a general business background generally equivalent to a bachelor's degree in a business-related field.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.