Administrative Director - Pediatrics Cardiology

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Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

JOB LOCATION

Department of Pediatrics – 2301 Erwin Road, Durham, NC 27710

JOB SUMMARY

We are seeking an Administrative Director to provide strategic administrative leadership and oversight of finance, budgeting, human resources, space and facilities planning, research and education administration, academic and faculty support, and policy implementation for one or more divisions within the Department of Pediatrics. Serve as the senior administrative leader for assigned divisions, partnering with departmental and divisional leadership to drive operational excellence, financial stewardship, and achievement of strategic goals. This position reports to the Vice Chair, Administration & Finance and Chief Administrative Officer and may oversee divisional administrative staff.

Key Responsibilities

• Provide administrative leadership for finance, budgeting, human resources, facilities, research, education, and faculty support functions.
• Support up to four divisions based on scope, size, and operational needs.
• Partner with divisional and departmental leadership to advance strategic and operational objectives.
• Report to the Vice Chair, Administration & Finance and Chief Administrative Officer.

JOB DUTIES AND RESPONSIBILITIES

Leadership and Management:

• Partner with Division Chief(s) on strategic planning, operational decision-making, resource stewardship, and communication of divisional priorities and financial plans.
• Serve as the primary administrative liaison for faculty, staff, and institutional partners regarding University and DHIP policies, personnel administration, clinical operations, research administration, and financial management.
• Supervise assigned staff and oversee human resources functions, including recruitment, performance management, employee relations, and salary administration.
• Advise faculty and leadership on employment, compensation, organizational, and workforce-related matters.

Financial and Operational Management:

• Direct the operational and financial performance of assigned divisions/programs to ensure effective utilization of resources and achievement of departmental objectives.
• Oversee fiscal and regulatory operations, including budgeting, forecasting, financial analysis, compliance, and productivity management.
• Manage unrestricted and restricted clinical, educational, and research funds in accordance with departmental and institutional guidelines.
• Partner with the Department Finance Team to develop and manage annual Duke University and DHIP budgets, including faculty effort planning and distribution.

Strategic Planning and Continuous Improvement:

• Lead business development, operational improvement, and clinical practice initiatives.
• Identify and implement opportunities for cost reduction, process improvement, and service enhancement across the missions of clinical care, research, and education.
• Develop and execute divisional strategic plans, including goals, initiatives, performance metrics, and outcomes aligned with departmental and institutional priorities.

JOB ELIGIBILITY REQUIREMENTS

Required Qualifications

Education

• Bachelor's degree required.

Experience

• Seven years of progressively responsible administrative experience, preferably within a hospital, healthcare, academic medicine, or related service environment, with responsibility for operational, financial, and quality performance.
• A Master's degree in Hospital Administration, Business Administration, Healthcare Administration, or a related field may be substituted for experience on a one-for-one basis.

Preferred Qualifications

Education

• Master's degree in Business Administration, Healthcare Administration, Public Administration, or a related field.

Experience

• Experience in an academic medical center, including healthcare operations, practice management, financial administration, strategic planning, or project management.
• Experience supporting physician leaders, multidisciplinary programs, and complex operational initiatives.

Knowledge, Skills, and Abilities

• Strong analytical, problem-solving, and decision-making skills.
• Demonstrated ability to lead projects, manage competing priorities, and achieve organizational objectives.
• Ability to develop and implement operational improvements and innovative solutions.
• Skilled in researching, synthesizing, and presenting complex information in a clear, actionable manner.
• Strong leadership, relationship-building, and stakeholder management skills.
• Effective facilitation, negotiation, conflict resolution, and change management abilities.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational, financial, and operational management skills.
• Ability to work independently, exercise sound judgment, and thrive in a fast-paced environment.
• Experience partnering with physicians, administrators, and cross-functional stakeholders to drive operational and strategic initiatives.

Preferred Certifications

• Project Management Professional (PMP)
• Lean Certification
• Fellow of the American College of Medical Practice Executives (FACMPE)
• Fellow of the American College of Healthcare Executives (FACHE)

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.