Administrative Coordinator - Neurology

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

JOB LOCATION

Hock Plaza - 2424 Erwin Rd, Durham, NC 27705

JOB SUMMARY

Assist department or division head in administration of department operating procedures and programs.

JOB DUTIES AND RESPONSIBILITIES

• Lead strategic projects and initiatives as directed by Department Leadership including oversight of database systems and coordination of departmental events.
• Collaborate with Vice Chairs and other departments to plan and execute events aligned with departmental and committee goals.
• Manage cross-departmental and multi-divisional projects, ensuring smooth coordination and timely execution.
• Provide ongoing operational and organizational support for clinical initiatives and improvement efforts.
• Collaborate with the Vice Chair of Professionalism, Inclusion, Diversity, and Empowerment (PrIDE) and other departments to plan and execute events and projects that support the goals of the Diversity & Inclusion Committee
• Lead quality improvement initiatives, offering consistent updates and feedback to leadership.
• Plan, organize, and execute in-person and virtual public service seminars, medical education sessions, and community outreach events across the department.
• Source and coordinate with vendors for departmental events.
• Assist Department Communication Strategist in managing social media presence for strategic divisions to support outreach and engagement and maintain and update key components of the departmental website.
• Influence and optimize internal project management processes related to marketing and clinical leadership.
• Maintain comprehensive and up-to-date department rosters to facilitate communication across leadership, DHIP, and DUHS staff.
• Assist the Vice Chair of PrIDE with the management and upkeep of the faculty handbook
• Maintain and update all departmental organizational charts.
• Assist with administration of the Q-Genda database, including provider information, scheduling, clinical targets, and related data; support training and onboarding for new users.
• Support collaboration with Q-Genda system representatives to help maintain and optimize database functionality, automation, and reporting.
• Contribute to enhancements in database reporting and analytics.
• Support coordination with administration and the Health System when implementing new initiatives within Q-Genda.
• Manage the Teleshadowing Experience Program, including applicant review, communication, compliance, pre-shadowing interviews, and scheduling.
• Support projects focused on identifying and addressing health disparities within the department and patient population, including planning and implementing improvement strategies.
• Perform other project-related duties as assigned.

JOB ELIGIBILITY REQUIREMENTS

• Work requires a general business background generally equivalent to a bachelor's degree in a business related field.
• Work requires 2 years related business or administrative experience to become familiar with general personnel practices, accounting and budgeting principles and coordination of major office activities.
• A master's degree in a business related field may be substituted for 2 years experience.

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.