Administrative Clerk - Duke Cancer Center

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina.

JOB LOCATION

Duke Cancer Center - 20 Duke Medicine Circle, Durham, NC 27710

JOB SUMMARY

We are seeking an Administrative Clerk to perform varied, complex, and technical clerical duties in support of general and special clinical activities, relieve the licensed clinical providers of clerical and routine responsibilities, and maintain an efficient and effective operation. This position will be located at the Duke Cancer Center.

JOB DUTIES AND RESPONSIBILITIES

• Work with clinical care and family support team members in the brain tumor clinic to monitor and coordinate the flow of clinical activities for new and established patients. Guide patients through their new visits in the clinic and keep the care teams on track with the services and activities that must occur during a new brain tumor patient visit. Regularly round on new patients every 30 minutes, offer snacks/drinks, and keep patients abreast of rough estimate wait time.
• Support the providers with local referrals to medical and radiation oncology offices by performing the administrative tasks associated with the referral ie. Fax records, send imaging etc.
• Maintain a national oncology provider database and assist new patients with establishing a local oncologist before new patients visit. Support the care team with administrative tasks related to local referrals (send records etc.)
• Complete program trackers: New patient tracker with diagnostic information (tumor type, grade, new or recurrent etc.), new patient numbers, new patient addresses, and report monthly to program leadership.
• Responsible for keeping various teaching materials up to date and available for nursing teaching including the new patient notebook and chemotherapy teaching sheets.

JOB ELIGIBILITY REQUIREMENTS

• Work requires knowledge of basic grammar and mathematical principles normally equivalent to a high school education.
• Work generally requires three months of clerical or general office support experience to become familiar with activities involved with providing routine clerical support.

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential PhysicalJob Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.